---
title: "Work Ticket Times"
slug: "work-ticket-times-1"
updated: 2025-10-24T21:36:37Z
published: 2025-10-24T22:07:57Z
canonical: "guide.youraspire.com/work-ticket-times-1"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://guide.youraspire.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Work Ticket Times

## **Description**

Start and end time for a crew member during a visit for a work ticket.

## Resource Overview

| **Endpoint** | **Definition** |
| --- | --- |
| [](https://guide.youraspire.com/preview/v1-api/en/65e608a6-a5c6-45e2-bf09-9cfd1a9dae67/1)[GET/WorkTicketTimes](https://guide.youraspire.com/apidocs/worktickettimes-4) | Retrieve a list of information related to work ticket times. |
| [POST/WorkTicketTimes](https://guide.youraspire.com/apidocs/worktickettimes-5) | Add work ticket times. |

## Attributes

| Attribute | Description | **Data Type** | Notes |
| --- | --- | --- | --- |
| AcceptedDateTime | date and time when work ticket was accepted | string |  |
| AcceptedUserID | unique identifier of who accepted work ticket | integer |  |
| AcceptedUserName | full name of the user who accepted the work ticket | string | Max Length: 101 |
| ApprovedDateTime | date and time when work ticket was approved | string |  |
| ApprovedUserID | unique identifier of user who approved work ticket | integer |  |
| ApprovedUserName | full name of user who approved work ticket | string | Max Length: 101 |
| BaseHourlyRate | base rate of pay per hour for service provided | number |  |
| BranchID | unique identifier for branch location associated with work ticket | integer |  |
| BranchName | name of branch associated with work ticket | string | Max Length: b50 |
| BranchTimeZone | time zone in which the branch location operates | string | Max Length: 50 |
| BreakTime | amount of time taken away for a break during work | number |  |
| BurdenedCost | total cost including indirect costs | number |  |
| ContactID | unique identifier for the contact person related to the work ticket | integer |  |
| ContactName | name of contact person related to the work ticket | string | Max Length: 101 |
| CreatedByUserID | unique identifier of user who created the work ticket | integer |  |
| CreatedByUserName | name of the user who created the work ticket | string | Max Length: 101 |
| CreatedDateTime | start date and time | DateTime |  |
| CrewLeaderContactID | unique identifier for the crew leader associated with the work ticket | integer |  |
| CrewLeaderContactName | full name of the crew leader on the job | string | Max Length: 101 |
| DistributedTime | indicates whether drive time should automatically be distributed to time entry by Aspire system | boolean |  |
| EndTime | stop time of work ticket | string |  |
| ExportedDateTime | date and time work ticket information is exported from system | DateTime |  |
| ExportedUserID | unique identifier of the user who exported to the work ticket information | integer |  |
| ExportedUserName | full name of the user who exported the work ticket information | string | Max Length: 101 |
| GEOLocationEndLatitude | the latitude coordinates where work is stopped | number |  |
| GEOLocationEndLongitude | longitude coordinates when work is stopped | number |  |
| GEOLocationStartLatitude | the latitude coordinates where work is started | number |  |
| GEOLocationStartLongitude | the longitude coordinates where work is started | number |  |
| HasBreakTime | indicates whether a break was taken during work | boolean |  |
| Hours | number of regular hours worked on the ticket | number |  |
| InvoiceID | unique identifier for the invoice generated from work ticket | integer |  |
| InvoiceNumber | number assigned to to invoice generated from work ticket | integer |  |
| OTHours | number of overtime hours worked on the ticket | number |  |
| OpportunityServiceLaborRate | charge rate for the labor provided during service | number |  |
| OpportunityServiceLaborRateID | unique identifier for charge rate for labor during service | integer |  |
| OpportunityServiceLaborRateName | name describing labor rate applied to service opportunity | string |  |
| PayCodeID | unique identifier for the type of pay code(regular,overtime, etc.) | integer |  |
| PayCodeName | name describing type of pay used for work ticket | string | Max Length:60 |
| RouteID | unique identifier for route associated with work ticket | integer |  |
| RouteName | name for route associated with work ticket | string | Max Length: 100 |
| StartTime | time when work on the ticket began | string |  |
| WarrantyTime | indicates if the time spent is covered by warranty | boolean |  |
| WorkTicketID | unique identifier for work ticket | integer |  |
| WorkTicketNumber | number assigned and used to search for work ticket in Aspire | integer |  |
| WorkTicketTimeDate | date and time reflecting when work took place | string |  |
| WorkTicketTimeID | unique identifier for the timing details of the work ticket | integer |  |