---
title: "Clock time correction requests"
slug: "clock-time-correction-requests"
updated: 2025-11-06T16:36:25Z
published: 2025-11-06T16:36:25Z
canonical: "guide.youraspire.com/clock-time-correction-requests"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://guide.youraspire.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Clock time correction requests

### Clock time correction requests

Submit a **Clock Time Correction Request** in Aspire Mobile to update inaccurate clock-in or clock-out times. This feature ensures payroll accuracy by allowing employees to request changes while maintaining a record of approvals. Managers review and respond to requests within Aspire Cloud.

#### Pre-requisites

- The Time Log correction request feature is available only when the **Allow Correction Requests in Mobile** setting is enabled in [Branch Configuration](https://guide.youraspire.com/may-2021/docs/en/branch-screen) in Aspire Cloud.
- An online connection is required to ensure clock time data remains accurate and up to date, as corrections impact payroll.

#### Steps to review your weekly timesheet and request time corrections:

1. Tap the **User** icon to open the **Account Navigation** panel.
2. Select **Time** **Log** from the menu.
  1. The **Time** **Log** displays your weekly logged hours.Tip:A warning icon indicates that the timesheet contains a conflict.
3. Choose a day to view the daily time entry details.
4. Tap the clock time you'd like to edit, then select the new time from the time picker. The **Hours** will update accordingly.
5. Add details in the **Employee Note** field (up to 500 characters).Tip:Review your manager's response in the **Manager Note** field once available.
6. Select **Send Change Request**, then **Yes** on the confirmation modal to submit your request.

#### Results

After submitting a time correction request, you are redirected to the **Time Log** screen. Days with a submitted request display the request’s status, which updates to **Pending**, **Approved**, or **Denied** based on its current state.

When you submit a time correction request through Aspire Mobile, the system generates an alert in the web application’s **Resource Center**. This alert, labeled **Pending Time Correction Requests**, notifies operations managers of the request for review. They can access this alert through Aspire Cloud. For more information on time review, see [Time acceptance and review articles.](https://guide.youraspire.com/docs/time-acceptance-and-review).