---
title: "Forgot PIN?"
slug: "forgot-pin"
updated: 2025-03-12T17:21:02Z
published: 2025-04-02T17:19:21Z
canonical: "guide.youraspire.com/forgot-pin"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://guide.youraspire.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Forgot PIN?

Need a PIN reset because you are seeing an **Invalid PIN****a**, or perhaps you forgot your PIN, take the following steps:

- Tap **Forgot PIN?****1** ![](https://cdn.document360.io/5942a8d7-f3b1-4919-bdfa-d477d8498fe3/Images/Documentation/image-1691680992913.png?sv=2026-02-06&spr=https&st=2026-11-13T10%3A26%3A39Z&se=2026-11-13T11%3A26%3A39Z&sr=c&sp=r&sig=7rbOKjVNclbjqa0GlI4raJj9WXAZLG8k%2BczRo3pBiZ0%3D)
- Enter your account  **Email2** , then tap **Send email3**. Tap **OK4**  in the **Email Sent** message that will populate, confirming that you will receive an email containing your PIN if an address is found to be associated with your Aspire user account.

![](https://cdn.document360.io/5942a8d7-f3b1-4919-bdfa-d477d8498fe3/Images/Documentation/image-1691681855313.png?sv=2026-02-06&spr=https&st=2026-11-13T10%3A26%3A39Z&se=2026-11-13T11%3A26%3A39Z&sr=c&sp=r&sig=7rbOKjVNclbjqa0GlI4raJj9WXAZLG8k%2BczRo3pBiZ0%3D)

- You will receive your current PIN via email from **[noreply@youraspire.com](mailto:noreply@youraspire.com).**

![](https://cdn.document360.io/5942a8d7-f3b1-4919-bdfa-d477d8498fe3/Images/Documentation/image-1680639104437.png?sv=2026-02-06&spr=https&st=2026-11-13T10%3A26%3A39Z&se=2026-11-13T11%3A26%3A39Z&sr=c&sp=r&sig=7rbOKjVNclbjqa0GlI4raJj9WXAZLG8k%2BczRo3pBiZ0%3D)

## 

**Keep in mind**

- You must contact your administrator to change the PIN associated with your user settings.
- You will not receive an alert that your email is valid or invalid. So be sure you have entered the correct information.
- You must be online to reset your PIN using the Aspire Mobile app.