---
title: "Request Equipment Service"
slug: "request-equipment-service"
updated: 2026-04-16T13:17:51Z
published: 2026-04-16T13:17:51Z
canonical: "guide.youraspire.com/request-equipment-service"
excludeFromExternalSearch: true
---

> ## Documentation Index
> Fetch the complete documentation index at: https://guide.youraspire.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Request equipment service

You can request service for equipment assigned to your route by selecting the **three-line icon** in the top left corner of the app home screen and then selecting **Request Equipment Service** from the panel.

> [!NOTE]
> Note:
> 
> The Request Equipment Service feature is an add-on that’s only visible if your company has it set up. Talk to your system administrator if you have questions.

![The steps for requesting equipment service.](https://cdn.document360.io/5942a8d7-f3b1-4919-bdfa-d477d8498fe3/Images/Documentation/request-equipment-service-flow(1).png?sv=2026-02-06&spr=https&st=2026-11-13T10%3A06%3A31Z&se=2026-11-13T11%3A06%3A31Z&sr=c&sp=r&sig=Z0O%2Ft6t6clElsW5dkSk0rZtDWjCHn%2BxzopGOJRLMMV8%3D)

## Using the Request Equipment Service form

1. First, select the **Equipment** button. This takes you to a page that lists all equipment assigned to your route. Refer to the equipment names, models, and asset numbers to be sure you select the right one. ![The Select Equipment page with the parts of the item indicated.](https://cdn.document360.io/5942a8d7-f3b1-4919-bdfa-d477d8498fe3/Images/Documentation/equipment-info(2).png?sv=2026-02-06&spr=https&st=2026-11-13T10%3A06%3A31Z&se=2026-11-13T11%3A06%3A31Z&sr=c&sp=r&sig=Z0O%2Ft6t6clElsW5dkSk0rZtDWjCHn%2BxzopGOJRLMMV8%3D)
2. Select an item, and a checkmark appears next to it.
3. Select the back arrow to return to the form.
4. Select the **Service Tags** button.
5. Select one tag that describes the reason the equipment needs service, and a checkmark appears next to it. ![The select service tag screen.](https://cdn.document360.io/5942a8d7-f3b1-4919-bdfa-d477d8498fe3/Images/Documentation/request-equipment-service-tags.png?sv=2026-02-06&spr=https&st=2026-11-13T10%3A06%3A31Z&se=2026-11-13T11%3A06%3A31Z&sr=c&sp=r&sig=Z0O%2Ft6t6clElsW5dkSk0rZtDWjCHn%2BxzopGOJRLMMV8%3D)
6. Select the **Write note** field and type in any specific instructions, warnings, or comments that the people scheduling or performing the equipment service should know.
7. When you’re done filling in the form, select **Send request**, and you’ll be returned to the your screen.

> [!NOTE]
> Note:
> 
> If you want to cancel the request, selec the back arrow to leave the form without sending.

## Expected results

After submitting the service request, office staff at your company can access the service request from the Equipment module in Aspire Cloud.