Recently Resolved Issues - 7/23/2025
- Resolved an error that prevented notifications for complete work tickets in Aspire Mobile.
- Resolved an issue that prevented users from selecting routes after a crew leader clocked them out.
- Fixed an issue when rendering PDF files that caused annotations to move.
- Resolved an issue that prevented users from setting an order for visit checklists.
7/21/2025
- Resolved an issue when filling out forms that caused screens to scroll down when making selections.
- Fixed an issue where users could allocate non-job inventory as job inventory. This caused negative allocations toward purchase receipts.
- Fixed an issue where images uploaded are too large to see.
6/11/2025
- Resolved an issue with broken hyperlinks in issue numbers.
- Resolved an issue where PDF files attached to opportunities did not open.
- Resolved an error when opening Weathermatic that directed users to an incorrect site.
5/28/2025
- Fixed an error where Issues created by crew leaders were not assigned to Route Managers.
- Resolved an error allowing inactive pay codes to apply to work tickets.
- Fixed issues causing the wrong time to display when clocking out after midnight.
- When entering the percentage of work completed in Partial Occurrence, keypads in iOS devices were blocking the Confirm button. This button is no longer blocked by the keypad.
- Fixed an issue scrolling on Time Review Attestation Descriptions that prevented users from clocking out.
- Resolved an issue preventing users from saving late lunch waivers.
4/30/2025
Fixed an issue where unselected services were showing on the Ticket Schedule and the Daily Plan.
3/19/2025
Fixed an issue in Aspire Mobile where properties with different images using the same file name displayed the incorrect image.
2/24/2025
Addressed an issue ensuring pay codes are applied to the correct pay schedule in Aspire Mobile.
12/17/2024
- Fixed an issue in Aspire Mobile where the default 0 in the materials quantity field would not clear even when a user selected the field.
- Fixed an issue where Aspire Mobile incorrectly displayed an "invalid credentials" error when a device's authentication expired.
11/14/2024
- Fixed an issue in Aspire Mobile where the default pay code was not saved to work ticket time, resulting in incorrect pay codes on records.
- Fixed an issue in Aspire Mobile where inactivated internal services displayed as Quick Ticket on the Indirect Services tab instead of showing the correct service name.
10/18/2024
- Fixed an issue where Crew Mobile and Aspire Mobile incorrectly applied the conversion ratio to catalog item allocations which resulted in inaccurate costs on work tickets.
- Fixed an issue where whole number form fields in Aspire Mobile allowed decimal points, causing errors in the Mobile Forms report.
10/3/2024
Fixed an issue where the facial recognition registration process in Aspire Mobile was failing for crew members.
7/17/2024
Fixed an issue where non-crew leaders could not select a route to start time in Aspire Mobile, even when the Allow Crew Member Mobile Clock-In Without Crew Leader permission was enabled.
6/20/2024
Fixed an issue where images shared from an opportunity in Aspire Desktop did not display in Aspire Mobile, but were visible in Crew Mobile. Now, both work ticket and opportunity attachments display correctly in Aspire Mobile.
4/03/2024
Fixed an issue to ensure that drive time subtracts from available work hours for a visit.