NOTE: Based on customer feedback regarding confusing functionality, the AI Search feature has been disabled. The excellent Keyword search continues to function normally. The Aspire team strives to optimizes the platform search tools to provide the best customer experience possible.

Resetting your password

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If you forget your password, follow these steps to reset it:

  1. On the Sign In page, select Forgot Password?
  2. Enter the email address associated with your Collaboration Portal account and confirm the action.
  3. Check your email for a password reset message. Select the link in the email to open the Reset Password page.
  4. Enter your new password in the provided field, then re-enter it in the confirmation field.
  5. Select the arrow to continue.
  6. After resetting your password, the system displays a confirmation message and logs you into your account.