---
title: "Configure Mobile User Roles"
slug: "configure-mobile-user-roles"
updated: 2026-06-25T12:30:06Z
published: 2026-06-25T12:30:06Z
canonical: "guide.youraspire.com/configure-mobile-user-roles"
excludeFromExternalSearch: true
---

> ## Documentation Index
> Fetch the complete documentation index at: https://guide.youraspire.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Configure Mobile User Roles

Administrators can control which Aspire Mobile features are available to each user role. The **Mobile** section in **Administration > User Management > User Roles** contains two sub-sections:

- **Crew Features** — Control access to Daily Plan, Ticket Schedule, Open Issues, Time Tracking, and other crew-specific capabilities.
- **CRM Features** — Control access to Contacts and set the permission level for each role.

![Mobile app features for crew management and CRM functionalities including time tracking and contacts.](https://cdn.document360.io/5942a8d7-f3b1-4919-bdfa-d477d8498fe3/Images/Documentation/image (1).png?sv=2026-02-06&spr=https&st=2026-11-13T10%3A06%3A24Z&se=2026-11-13T11%3A06%3A24Z&sr=c&sp=r&sig=cwYFRTyh5TWdmXWlR4HawxUQjlhXG57F5e1zhrBtfw4%3D)

## Configure crew features

The **Crew Features** sub-section controls which features crew members can access in Aspire Mobile.

1. Go to **Administration > User Management > User Roles** and select a user role.
2. Expand the **Mobile** section, then expand **Crew Features**.
3. Turn features on or off for this role:
  - **Daily Plan**
  - **Ticket Schedule**
  - **Open Issues**
  - **Time Tracking**
    - Crew Member View allows you to manage clock time for the logged in user only.
    - Crew Leader View allows you to manage clock time for your entire crew.
  - **Alerts**
  - **Time Log**
  - **Request Equipment Service**
  - **Equipment Inspections**
  - **Partial Occurrence**
  - **View Client Contact Information**
4. Select **Save**.

## Configure CRM features

The **CRM Features** sub-section controls which CRM modules are available in Aspire Mobile and what level of access each role has.

1. Go to **Administration > User Management > User Roles** and select a user role.
2. Expand the **Mobile** section, then expand **CRM Features**.
3. To grant access to Contacts, turn on the **Contacts** checkbox and select a permission level:
  - **View** — Users can search for and view contact records.
  - **Edit** — Users can search for, view, and edit contact records.
  - **Create** — Users can search for, view, edit, and create new contact records.
4. Select **Save**.

> [!NOTE]
> **Note:**
> 
> Contacts permissions are hierarchical. Each level includes all capabilities of the levels below it — for example, selecting **Create** automatically includes View and Edit access.

## Things to know

- Existing crew feature permissions that were migrated from the previous configuration are preserved. This is a UI reorganization, not a permission reset.
- CRM Features are separate from Crew Features. Turning off Crew Features for a role doesn't affect that role's CRM access, and vice versa.
- If a user's role doesn't have **Contacts** turned on, the Contacts module won't appear in their Aspire Mobile navigation.
- Some contact fields available in Aspire Cloud are not available in Aspire Mobile. If a contact is created on mobile with those fields left blank, they appear blank in Aspire Cloud and can be completed there.