Equipment Inspection Complete: Internal Notification

  • Publicado el Oct 21, 2025
  • 1 minuto(s) leído(s)
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Below is an overview of the Absentee (Internal) Notification template. Click SMS Absentee Notifications Getting Started Guide to view how to set up and use absentee notifications. 



View and Manage SMS Absentee Notifications
Active
Activate or deactivate the notification. 
Notification Name
Assign a name to help you classify and identify the notification, internally. 
Branch
  • Assign the branch(es) that should be associated with the notification. 
  • The only branches that you will see in this drop-down will have time-based scheduling and SMS notifications enabled. 
Route
Select a route that the absentee notification should be applied to. The dropdown will only show routes that have time-based scheduling enabled.
Recipient(s)
 Designate which employees will receive the absentee notification. You are required to elect one or more of the following recipient types.
Additional Recipient(s)
You can add a contact within the branch(es) to which you have access as an additional recipient. 
Grace Period
The amount of time that must transpire after the visit start time with no clock-in before a recipient receives an absentee notification. You can select a 5-minute interval between 5-30 minutes.
Notification Type
 Select Absentee Notification (Internal). 
Trigger Type
This is a read-only field. The only option is Job Not Started in Mobile
Delivery Time
The selection in this field determines when your customers will receive the notification. Currently, Immediately is the only available option.
Message Body
You can manually type out the message you want recipients to see or you can click on the search icon to choose from tokens.
  • Manually typed text and tokens will go against the maximum 320-character count. 
  •  Click Available Notification Tokens to view the currently available tokens. 
                                                                                         

Test
Click Test to send a test SMS what your customers will see after you finish drafting your message.
  • You can send out a TEST message if your notification template meets the following criterion: 
    • It is a unique message template. You will get an error message detailing that the notification already exists if the template is a duplicate of an existing notification. 
    • All required fields are filled. 
    • The number of the Test Recipient is valid. 

Save
Save a new notification or an update to an existing notification.
More Actions...
Click on the More menu to copy the notification you have set up. By clicking Copy, you will clone the notification details so that you can use the information from which to build a new notification.