Image Attachments
  • 30 May 2023
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Image Attachments

  • PDF

Article Summary

Throughout Aspire, you can add attachments to various elements: contacts, users, properties, site audits, opportunities, work tickets, issues, emails, etc. This section highlights information on the following topics:

  • Taking photos from Windows devices to add as attachments
  • Specifying image file size for underlying attachments

Taking Photos from Windows Devices

Most mobile devices provide a built-in mechanism to take photos when adding attachments. For Windows devices, Aspire provides a special mechanism to take photos using the camera. 

Note:
Chrome is the preferred browser.

The Attachments screen, available for contacts, users, properties, site audits, opportunities, work tickets, issues, and emails, provides a Take a Picture icon. Clicking this icon activates the camera on the Windows PC to take a photo to be added as an attachment.

Image Attachments Size

Aspire allows you to attach images and documents to properties, opportunities, work tickets, and emails. The maximum attachment file size that Aspire allows is 30MB.

When photo images are attached, Aspire allows them to specify the image size as one of four values: small, medium, large, and actual. It is to their benefit to select the smallest image that will serve the purpose since smaller images will display quicker on devices.

The maximum dimensions of a file converted to a specific size are shown in the table below. The “actual” size is determined by how the original photo was taken and can vary widely.

File Size

Max Width (pixels)

Max Height  (pixels)

Small

320

240

Medium

640

480

Large

1632

1224

Actual

Determined by original

When Aspire reduces the size of an image, the image will always be reduced proportionally so that it is not stretched out. The new image will be as large as possible while still fitting into a box based on the sizes specified in the chart above.

The following image shows the relative size of images saved as small, medium, and large for an image whose original dimensions were 3024 pixels wide by 4032 pixels high. The dimensions of the small image are 180 pixels wide by 240 pixels wide. Notice that to keep the height within the 320 X 240 box defined for the small size while maintaining the proper proportions of the original photo, the width must be smaller than the maximum allowed 320 pixels.

image.png

The following chart shows the dimension and file sizes for each image to guide users in selecting image sizes.

 

Small

Medium

Large

Actual

Width (Pixels)

180

360

918

3024

Height (Pixels)

240

480

1224

4032

File Size (Kilobytes)

12.9 KB

44.6 KB

247 KB

3,660 KB

This same information is also available in the article, Image Attachment Size.


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