---
title: "Logging Into and Out of Aspire"
slug: "logging-into-and-out-of-aspire"
tags: ["Language - English", "Industry - Landscaping", "Type - Task (How-To)", "Role - All", "Skill Level - 1 (Beginner)"]
updated: 2025-11-14T20:42:34Z
published: 2025-11-14T20:42:34Z
canonical: "guide.youraspire.com/logging-into-and-out-of-aspire"
excludeFromExternalSearch: true
---

> ## Documentation Index
> Fetch the complete documentation index at: https://guide.youraspire.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Logging Into and Out of Aspire

> If you're a System Administrator who needs to give someone else access to the Aspire platform, Aspire Mobile, or Crew Mobile, read our [article about Creating an Employee Contact in Aspire](https://guide.youraspire.com/docs/creating-an-employee-contact-in-aspire).

## Logging in to the Aspire Platform

You can log in to the Aspire platform at [https://www.cloud.youraspire.com](https://www.cloud.youraspire.com). If it’s your first time logging in, make sure a System Administrator has created an Employee type Contact record for you. You’ll have to enter your email address, password, and Company Code.

![The Aspire platform login page.](https://cdn.document360.io/5942a8d7-f3b1-4919-bdfa-d477d8498fe3/Images/Documentation/login-page.png?sv=2026-02-06&spr=https&st=2026-11-13T10%3A06%3A36Z&se=2026-11-13T11%3A06%3A36Z&sr=c&sp=r&sig=KFmZutnd%2Fwpz2cW1yIf%2BpXdR3S8pamlrT0RCCrn02JU%3D)

Note:

When you first log in and after two failed sign-in attempts, you must complete a CAPTCHA test.

## Logging in to Aspire Mobile or Crew Mobile

If you're a crew member who needs to access **Aspire Mobile** or **Crew Mobile** to log work time, talk to your organization's system administrator and visit our [Aspire Mobile help center](https://guide.youraspire.com/aspire-mobile/docs) to learn how.

## Aspire platform session timeout and expiration

If you haven’t done anything on your device for 30 minutes, you’re automatically logged out and redirected back to the login screen.

Your login sessions will also automatically expire every 1-30 days, depending on how your system administrator configures your company’s device expiration window. When your session expires, you have to enter your email, password, and Company Code again.

If you’re a System Administrator, you can edit the Device Expiration Interval in **Administration > Configuration** under the **Authentication & Security** section.

## Session termination

If you don’t use a specific device anymore, you can log that device out of Aspire from your user profile. Read our [article about Editing Your User settings](https://guide.youraspire.com/docs/editing-your-user-settings) to learn more.

### Admin session termination

If you have System or Branch admin permission, you can update a user’s PIN and password from their Contact record. After you update either one, a Terminate User Sessions dialog box appears, showing all the open sessions for the user. Select **Terminate All Sessions** to log the user out of all devices, or select **Close** if you don’t want to terminate the sessions.

![The Terminate User Sessions window.](https://cdn.document360.io/5942a8d7-f3b1-4919-bdfa-d477d8498fe3/Images/Documentation/Terminating_User_Sessions.png?sv=2026-02-06&spr=https&st=2026-11-13T10%3A06%3A36Z&se=2026-11-13T11%3A06%3A36Z&sr=c&sp=r&sig=KFmZutnd%2Fwpz2cW1yIf%2BpXdR3S8pamlrT0RCCrn02JU%3D)

## Logging out of Aspire

To log out of Aspire, click your **user image** in the bottom left corner of the screen, select **Log Out**, and select **Yes** in the confirmation window.

![The user icon menu with the Log Out option highlighted.](https://cdn.document360.io/5942a8d7-f3b1-4919-bdfa-d477d8498fe3/Images/Documentation/log-out.png?sv=2026-02-06&spr=https&st=2026-11-13T10%3A06%3A36Z&se=2026-11-13T11%3A06%3A36Z&sr=c&sp=r&sig=KFmZutnd%2Fwpz2cW1yIf%2BpXdR3S8pamlrT0RCCrn02JU%3D)

---

Now you know all about logging into and out of Aspire!