The notification log search list screen allows you to view and filter information about sent notifications. By default, you will be able to see when a notification was sent and to whom the notification was sent.
Notification Fields
Below is a list of available notification fields that can be used to sort, group, display, and filter your Notification Log.
Default Fields
| Field | Description |
|---|---|
| Notification Type | Currently, the following notification types are available:
|
| Notification Name | The name used to identify the notification template. |
| Date Sent | The date and time marking when the message was successfully sent to the recipient.
|
| Sent To | The email or phone number of the contact who received the notification at the time at which the message was sent. |
| Recipient Name | The listed first and last name of the contact who received the message. |
| Branch Name | The name of the branch associated with the notification. |
Additional Fields
| Field | Description |
|---|---|
| Crew Leader | The Crew Leader associated with the notification. When applicable, there will be a hyperlink to the contact details page that is associated with the Crew Leader. |
| Division Name | The name of the division that is associated with the notification. |
| Grace Period (min) | The amount of time that must transpire after the visit start time with no clock-in before a recipient receives an absentee notification. This is selected on the notification details screen. |
| Notification Method | How the message was sent. The current notification methods are SMS message and Email. |
| Opportunity Name | The name that is listed for the opportunity that is associated with the notification. Click the hyperlink to be directed to the Opportunity overview screen. |
| Property Name | The name that is listed for the property that is associated with the notification. Click the hyperlink to be directed to the Property overview screen. |
| Route Name | Name of the route that is associated with the notification. |
| Service Name | Service name that is associated with the notification. |
| Service Type | Service Type associated with the notification. |
| Status | The status of the notification denotes whether the message was sent or if the message failed to send. This filter will always display a status of Delivered for successfully sent messages. |
| Triggered By | Denotes the contact responsible for the notification being sent.
|
| Visit End Date | A hyperlink detailing the date and time marking the end of the visit is associated with the notification. Click the hyperlink to view the Visit screen.
|
| Visit Start Date | A hyperlink detailing the date and time marking the start of the visit is associated with the notification. Click the hyperlink to view the Visit screen.
|
| Work Ticket # | A hyperlink detailing The work ticket number that is associated with the notification. Click the hyperlink to be directed to the Work Ticket details screen. |
| Work Ticket Display Name | A hyperlink detailing the name of the work ticket associated with the notification. Click on the hyperlink to be directed to the Work Ticket details screen. |