--- title: "Notifications Settings" slug: "notifications-settings" tags: ["Language - English", "Area - Email Communication", "Area - Administration", "Industry - Landscaping", "Type - Reference", "Role - System Admin", "Role - Branch Admin", "Role - Operations Manager", "Role - Scheduler", "Skill Level - 2 (Intermediate)"] updated: 2026-03-16T18:34:49Z published: 2026-03-16T18:34:49Z canonical: "guide.youraspire.com/notifications-settings" excludeFromExternalSearch: true --- > ## Documentation Index > Fetch the complete documentation index at: https://guide.youraspire.com/llms.txt > Use this file to discover all available pages before exploring further. # Notifications Settings From *Notification Settings*, you can configure email and SMS notifications to communicate important information to your customers. You can send: - Email or SMS notifications when a work ticket is completed. - Email notifications to remind customers of upcoming appointments. You can manage notification settings at both the system and branch levels. A green checkmark in the **Email Enabled** or **SMS Enabled** column indicates that the feature is enabled for a branch. ![](https://cdn.document360.io/5942a8d7-f3b1-4919-bdfa-d477d8498fe3/Images/Documentation/image-1661533517993.png?sv=2026-02-06&spr=https&st=2026-11-13T09%3A58%3A13Z&se=2026-11-13T10%3A58%3A13Z&sr=c&sp=r&sig=AEH832S3vcJV4WeyZchJlBCSrppRW8OW6DqFlp%2BJOr8%3D) | **Screen Element** | **Description** | | --- | --- | | Email Notification Enabled ![](https://cdn.document360.io/5942a8d7-f3b1-4919-bdfa-d477d8498fe3/Images/Documentation/image-1661545395325.png?sv=2026-02-06&spr=https&st=2026-11-13T09%3A58%3A13Z&se=2026-11-13T10%3A58%3A13Z&sr=c&sp=r&sig=AEH832S3vcJV4WeyZchJlBCSrppRW8OW6DqFlp%2BJOr8%3D) | Use this toggle to enable or disable email notifications at the system level. | | SMS Notification Enabled ![](https://cdn.document360.io/5942a8d7-f3b1-4919-bdfa-d477d8498fe3/Images/Documentation/image-1661545478292.png?sv=2026-02-06&spr=https&st=2026-11-13T09%3A58%3A13Z&se=2026-11-13T10%3A58%3A13Z&sr=c&sp=r&sig=AEH832S3vcJV4WeyZchJlBCSrppRW8OW6DqFlp%2BJOr8%3D) | Use this toggle to enable or disable SMS notifications at the system level. | | Reply to Email (System)* ![](https://cdn.document360.io/5942a8d7-f3b1-4919-bdfa-d477d8498fe3/Images/Documentation/image-1661546125290.png?sv=2026-02-06&spr=https&st=2026-11-13T09%3A58%3A13Z&se=2026-11-13T10%3A58%3A13Z&sr=c&sp=r&sig=AEH832S3vcJV4WeyZchJlBCSrppRW8OW6DqFlp%2BJOr8%3D) | The responding email address. When your customers receive an email notification, it will appear to be coming from this address. | | Auto-Generated Toll-Free Number ![](https://cdn.document360.io/5942a8d7-f3b1-4919-bdfa-d477d8498fe3/Images/Documentation/image-1661546324965.png?sv=2026-02-06&spr=https&st=2026-11-13T09%3A58%3A13Z&se=2026-11-13T10%3A58%3A13Z&sr=c&sp=r&sig=AEH832S3vcJV4WeyZchJlBCSrppRW8OW6DqFlp%2BJOr8%3D) | The unique number assigned to your company for SMS message correspondence. | ## Branches Search List From the branch search list, you can view and manage notification settings. ![](https://cdn.document360.io/5942a8d7-f3b1-4919-bdfa-d477d8498fe3/Images/Documentation/image-1661726703563.png?sv=2026-02-06&spr=https&st=2026-11-13T09%3A58%3A13Z&se=2026-11-13T10%3A58%3A13Z&sr=c&sp=r&sig=AEH832S3vcJV4WeyZchJlBCSrppRW8OW6DqFlp%2BJOr8%3D) ### Manage and View Notification Settings | Screen Element | Description | | --- | --- | | Search ![](https://cdn.document360.io/5942a8d7-f3b1-4919-bdfa-d477d8498fe3/Images/Documentation/image-1661725895499.png?sv=2026-02-06&spr=https&st=2026-11-13T09%3A58%3A13Z&se=2026-11-13T10%3A58%3A13Z&sr=c&sp=r&sig=AEH832S3vcJV4WeyZchJlBCSrppRW8OW6DqFlp%2BJOr8%3D) | - Carry out searches based on the search settings you have configured. | | Advanced Search Tools ![](https://cdn.document360.io/5942a8d7-f3b1-4919-bdfa-d477d8498fe3/Images/Documentation/image-1661726263038.png?sv=2026-02-06&spr=https&st=2026-11-13T09%3A58%3A13Z&se=2026-11-13T10%3A58%3A13Z&sr=c&sp=r&sig=AEH832S3vcJV4WeyZchJlBCSrppRW8OW6DqFlp%2BJOr8%3D) | - You can utilize advanced search tools to filter, sort, group, and display search results in the most suitable way for your company. | | Branch Notification Settings ![](https://cdn.document360.io/5942a8d7-f3b1-4919-bdfa-d477d8498fe3/Images/Documentation/image-1661726599215.png?sv=2026-02-06&spr=https&st=2026-11-13T09%3A58%3A13Z&se=2026-11-13T10%3A58%3A13Z&sr=c&sp=r&sig=AEH832S3vcJV4WeyZchJlBCSrppRW8OW6DqFlp%2BJOr8%3D) | - You can change notification settings for an individual branch by clicking on the listed branch. | | Bulk Actions Menu![](https://cdn.document360.io/5942a8d7-f3b1-4919-bdfa-d477d8498fe3/Images/Documentation/Screenshot%202025-04-14%20at%2012.36.21%E2%80%AFPM.png?sv=2026-02-06&spr=https&st=2026-11-13T09%3A58%3A13Z&se=2026-11-13T10%3A58%3A13Z&sr=c&sp=r&sig=AEH832S3vcJV4WeyZchJlBCSrppRW8OW6DqFlp%2BJOr8%3D) | - You can change the notification settings for more than one branch at a time by checking the boxes to the left of the branches that you want to update and then clicking on the *Bulk Action* menu to carry out one of the listed actions: - Enable Email Notifications - Disable Email Notifications - Enable SMS Notifications - Disable SMS Notifications - Use Branch Name - Use Company Name | | Three Dots Menu ![](https://cdn.document360.io/5942a8d7-f3b1-4919-bdfa-d477d8498fe3/Images/Documentation/image-1661728388952.png?sv=2026-02-06&spr=https&st=2026-11-13T09%3A58%3A13Z&se=2026-11-13T10%3A58%3A13Z&sr=c&sp=r&sig=AEH832S3vcJV4WeyZchJlBCSrppRW8OW6DqFlp%2BJOr8%3D) | You can view more options by clicking the three dots icon on the right side of the screen: - *Save As* - Click *save as* to save search lists that you have configured using the advanced search tools. After you save your list, pull it up by clicking the downward arrow1 in the search lists field next to the advanced search tools. You can clear out this list by clicking on the *X* 2 next to the name of the list. ![](https://cdn.document360.io/5942a8d7-f3b1-4919-bdfa-d477d8498fe3/Images/Documentation/image-1661729578503.png?sv=2026-02-06&spr=https&st=2026-11-13T09%3A58%3A13Z&se=2026-11-13T10%3A58%3A13Z&sr=c&sp=r&sig=AEH832S3vcJV4WeyZchJlBCSrppRW8OW6DqFlp%2BJOr8%3D) - *M**y default* - Set a search list you have configured as your default by clicking *My default*. This list will automatically populate in your *Branches* list. You will see the below list message once you have successfully defaulted your search list. ![](https://cdn.document360.io/5942a8d7-f3b1-4919-bdfa-d477d8498fe3/Images/Documentation/image-1661730038545.png?sv=2026-02-06&spr=https&st=2026-11-13T09%3A58%3A13Z&se=2026-11-13T10%3A58%3A13Z&sr=c&sp=r&sig=AEH832S3vcJV4WeyZchJlBCSrppRW8OW6DqFlp%2BJOr8%3D)![](https://cdn.document360.io/5942a8d7-f3b1-4919-bdfa-d477d8498fe3/Images/Documentation/image-1661730277765.png?sv=2026-02-06&spr=https&st=2026-11-13T09%3A58%3A13Z&se=2026-11-13T10%3A58%3A13Z&sr=c&sp=r&sig=AEH832S3vcJV4WeyZchJlBCSrppRW8OW6DqFlp%2BJOr8%3D) - Reset your search lists to the system default list by clicking on *Reset Advanced Search*. This option will replace any unsaved changes so you will need to confirm the change before the action can be carried out. - Click on *Print Screen* to print out a copy of the search list exactly as viewed on your screen along with a date and time stamp in the upper left corner. After you click on *Print Screen* you will be brought to the *Print Preview* screen where you can save the document as a *PDF* as well. - *Export to Excel* enables you to download the search list information into a spreadsheet. There are two different exporting options. Click *Export to Excel (Current View)* if you only want to include what is viewable on your current screen in your spreadsheet and click on *Export to Excel (All Fields)* to include all fields even if that field is not displayed in your current list. ![](https://cdn.document360.io/5942a8d7-f3b1-4919-bdfa-d477d8498fe3/Images/Documentation/image-1661801593966.png?sv=2026-02-06&spr=https&st=2026-11-13T09%3A58%3A13Z&se=2026-11-13T10%3A58%3A13Z&sr=c&sp=r&sig=AEH832S3vcJV4WeyZchJlBCSrppRW8OW6DqFlp%2BJOr8%3D) | ## Edit Branch Notification To customize notification settings for a specific branch: 1. Select a branch from the list. 2. Modify the notification settings in the *Edit Branch Notificatio**n* modal. 3. Click **Save** to apply changes. ![](https://cdn.document360.io/5942a8d7-f3b1-4919-bdfa-d477d8498fe3/Images/Documentation/branch%20settings.png?sv=2026-02-06&spr=https&st=2026-11-13T09%3A58%3A13Z&se=2026-11-13T10%3A58%3A13Z&sr=c&sp=r&sig=AEH832S3vcJV4WeyZchJlBCSrppRW8OW6DqFlp%2BJOr8%3D) Screen elements of the *Edit Branch Notification* modal are described below: | Screen Element | Description | | --- | --- | | Branch Name | Displays the branch name. This field is read-only. | | Email Enabled | Toggle switch to enable or disable email notifications for the branch. | | Branch Reply To Email | Input field to set the reply-to email address for branch notifications. | | SMS Enabled | Toggle switch to enable or disable SMS notifications for the branch. | | Use Branch Name | Toggle switch to use the branch name instead of the company name in SMS notifications sent to customers (for example, visit reminders, cancellations, and reschedule messages). | | Cancel | Closes the modal without saving changes. | | Save | Saves changes and applies the notification settings for the branch. | You can use the Bulk Actions menu to apply **Use Branch Name** or **Use Company Name** settings to multiple branches in notifications. ##