---
title: "Pay multiple invoices at once in the Customer Portal"
slug: "pay-multiple-invoices-at-once-in-the-customer-portal"
updated: 2026-10-21T19:51:09Z
published: 2026-10-21T19:51:09Z
canonical: "guide.youraspire.com/pay-multiple-invoices-at-once-in-the-customer-portal"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://guide.youraspire.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Pay multiple invoices at once in the Customer Portal

Your customers can now select several open invoices, across any of their properties, and pay them together in one card or ACH payment. Customers with more than one open balance can settle up in a single step.

### What's changing?

Previously, your customers could pay only one invoice at a time in the Customer Portal, repeating the full payment flow for every open invoice. Now, they can select multiple invoices from any of their properties and pay the full total in one transaction, with any convenience fees included in a single total before they confirm. Each payment is all-or-nothing: if it doesn't go through, none of the selected invoices are marked as paid, and partial payment on a single invoice works the same as today. On the Aspire side, you can filter the **Electronic Payment Log** by **Payment Source** to find Customer Portal payments and see each invoice's property and payment status.

### Before & After

#### Before (Current)

1. Your customer opens the **Invoices** list in the Customer Portal.
2. They select **Pay Invoice** on one invoice.
3. They choose a payment method and complete the payment.
4. They repeat these steps for every other open invoice.

#### After

1. Your customer opens the **Invoices** list and selects **Select**.
2. They check the invoices they want to pay, from any property, or use **Select all**.
3. They select **Pay selected** and review the total, including any fees.
4. They choose a saved payment method and select **Pay $[total]**.

**Impact:** Your customers can clear several open balances in one payment, which can help you collect on aged invoices faster.

### Who's affected?

- **Market segments:** All Business Types
- **Roles impacted:**
  - Office Manager / Administrator
  - Billing Manager

### How to prepare

1. **Confirm your setup:** Make sure your Aspire system accepts electronic payments in the Customer Portal. Multi-invoice payments use your existing payment settings.
2. **Prepare in your existing environment:** Review how your team reconciles portal payments today and prepare for the new change ahead of the 6.31 release week.
3. **Update training materials:** Revise your internal Customer Portal and electronic payment procedures to cover multi-invoice payments, the **Payment Pending** status, and the **Payment Source** filter.
4. **Train your team:** Walk your office and AR staff through finding and reviewing multi-invoice payments on the **Electronic Payment Log**.
5. **Let your customers know:** Tell customers with several open invoices that they can now pay them together in the Customer Portal.

### Resources

- [Viewing and paying an invoice](https://guide.youraspire.com/customer-portal/docs/viewing-and-paying-an-invoice)
- [You've Set It Up, Now What? Your Customer Portal Explained](https://guide.youraspire.com/docs/youve-set-it-up-now-what-your-customer-portal-explained)
- [Setting Up the Customer Portal and Inviting Your Customers](https://guide.youraspire.com/docs/setting-up-the-customer-portal-and-inviting-your-customers)
- [Process and Manage Electronic Payments](https://guide.youraspire.com/docs/process-and-manage-electronic-payments)