--- title: "Restricting Route Visibility in Crew Mobile" slug: "restricting-route-visibility-in-crew-mobile" updated: 2025-09-19T18:32:36Z published: 2025-10-28T13:58:23Z canonical: "guide.youraspire.com/restricting-route-visibility-in-crew-mobile" excludeFromSearch: true --- > ## Documentation Index > Fetch the complete documentation index at: https://guide.youraspire.com/llms.txt > Use this file to discover all available pages before exploring further. # Restricting Route Visibility in Crew Mobile > [!WARNING] > **This is legacy content** > > The Crew Mobile app has been replaced by the Aspire Mobile app. If you’re a new customer, refer to our documentation about Aspire Mobile. ## **Purpose** As an *Administrator*, you can use *Restrict Mobile Route Visibility* with assigned *Routes* to limit route visibility so *Crew Leaders* can only view the routes assigned to them when using Crew Mobile out in the field. If your crew leader has 25 routes they manage, but you have a total of 150 routes visible in *Crew Mobile*, scrolling through all 150 routes is time consuming. With this feature, you can reduce the amount of routes available in your crew leaders *Crew Mobile* account to improve their workflow experience. ## **Restricting Route Visibility in Crew Mobile** First, you need to tell your system that you want Crew Leaders to have limited route access in *Crew Mobile.* - Go to your *Profile Icon*, and then *Administration*. ![](https://cdn.document360.io/5942a8d7-f3b1-4919-bdfa-d477d8498fe3/Images/Documentation/restricting-route-visibility-in-crew-mobile-image-2s8ivdgj.png?sv=2026-02-06&spr=https&st=2026-11-15T01%3A17%3A43Z&se=2026-11-15T02%3A17%3A43Z&sr=c&sp=r&sig=qRhxfbuSQ1sJeYXt4Ci9vR6z7QLgs9KWRZKNjQaCkGE%3D) - Click *Configuration* and then, the *Application* tab. - Check the *Restrict Mobile Route Visibility to Assigned Routes* checkbox. - If you need to show all routes to crew leaders, return to this section of Aspire, uncheck the box, and *Save.* *![](https://cdn.document360.io/5942a8d7-f3b1-4919-bdfa-d477d8498fe3/Images/Documentation/restricting-route-visibility-in-crew-mobile-image-2zd6obuf.png?sv=2026-02-06&spr=https&st=2026-11-15T01%3A17%3A43Z&se=2026-11-15T02%3A17%3A43Z&sr=c&sp=r&sig=qRhxfbuSQ1sJeYXt4Ci9vR6z7QLgs9KWRZKNjQaCkGE%3D)* *📌*Note: *Restrict Mobile Route Visibility to Assigned Routes* must be turned on at the system level or options to grant higher levels of visibility will not be an option on your user’s details screens. ## **Granting Additional Route Visibility to Crew Leaders** Sometimes, there are crew leaders that need to have access to all routes. You can give higher level of access to routes on the user level by selecting the checkbox *View all Routes in Mobile* on the specific leader’s user details screen. - Go to *Administration* and select *User Management*. - Select the *Users t*ab. ![](https://cdn.document360.io/5942a8d7-f3b1-4919-bdfa-d477d8498fe3/Images/Documentation/restricting-route-visibility-in-crew-mobile-image-4zbq0glx.png?sv=2026-02-06&spr=https&st=2026-11-15T01%3A17%3A43Z&se=2026-11-15T02%3A17%3A43Z&sr=c&sp=r&sig=qRhxfbuSQ1sJeYXt4Ci9vR6z7QLgs9KWRZKNjQaCkGE%3D) - Select your user from the search list that needs additional route visibility. ![](https://cdn.document360.io/5942a8d7-f3b1-4919-bdfa-d477d8498fe3/Images/Documentation/restricting-route-visibility-in-crew-mobile-image-8xd3oovm.png?sv=2026-02-06&spr=https&st=2026-11-15T01%3A17%3A43Z&se=2026-11-15T02%3A17%3A43Z&sr=c&sp=r&sig=qRhxfbuSQ1sJeYXt4Ci9vR6z7QLgs9KWRZKNjQaCkGE%3D) - Check the *View all Routes in Mobile* box and *Save*. ## **Viewing Routes in Crew Mobile** Now that you have set up *Restrict Mobile Route Visibility to Assigned Routes,* it’s good to understand what this will look like for your *Crew Leaders.* *Alora’s Route* is one of 67 routes in your Aspire system. *Restrict Mobile Route Visibility to Assigned Routes* was set up and Alora should now only have access to their route when logged in to *Crew Mobile.* *![](https://cdn.document360.io/5942a8d7-f3b1-4919-bdfa-d477d8498fe3/Images/Documentation/restricting-route-visibility-in-crew-mobile-image-appsl2fd.png?sv=2026-02-06&spr=https&st=2026-11-15T01%3A17%3A43Z&se=2026-11-15T02%3A17%3A43Z&sr=c&sp=r&sig=qRhxfbuSQ1sJeYXt4Ci9vR6z7QLgs9KWRZKNjQaCkGE%3D)* Alora reviews their schedule for tomorrow, the only route available in the drop down is the one that has been assigned! They do not need to scroll through other routes to locate their work tickets. ![](https://cdn.document360.io/5942a8d7-f3b1-4919-bdfa-d477d8498fe3/Images/Documentation/restricting-route-visibility-in-crew-mobile-image-pl78d39q.png?sv=2026-02-06&spr=https&st=2026-11-15T01%3A17%3A43Z&se=2026-11-15T02%3A17%3A43Z&sr=c&sp=r&sig=qRhxfbuSQ1sJeYXt4Ci9vR6z7QLgs9KWRZKNjQaCkGE%3D) This setting gives easier access to *Crew Leaders* work tickets for that day. ![](https://cdn.document360.io/5942a8d7-f3b1-4919-bdfa-d477d8498fe3/Images/Documentation/restricting-route-visibility-in-crew-mobile-image-tac7hhds.png?sv=2026-02-06&spr=https&st=2026-11-15T01%3A17%3A43Z&se=2026-11-15T02%3A17%3A43Z&sr=c&sp=r&sig=qRhxfbuSQ1sJeYXt4Ci9vR6z7QLgs9KWRZKNjQaCkGE%3D) 🧠Remember: *Crew Leaders* will be able to see all routes if *Restrict Mobile Route Visibility i*s not set up on the system level. Another reason could be that *Restrict Mobile Route Visibility* is set up for your Aspire system, but *View All Routes in Mobile* is also selected for a specific crew leader on their user settings. If Alora had *View All Routes in Mobile* added to their account, when reviewing the details under *Scheduling,* all routes in your Aspire system and their work tickets would be available for review. ![](https://cdn.document360.io/5942a8d7-f3b1-4919-bdfa-d477d8498fe3/Images/Documentation/restricting-route-visibility-in-crew-mobile-image-xsf6g1gt.png?sv=2026-02-06&spr=https&st=2026-11-15T01%3A17%3A43Z&se=2026-11-15T02%3A17%3A43Z&sr=c&sp=r&sig=qRhxfbuSQ1sJeYXt4Ci9vR6z7QLgs9KWRZKNjQaCkGE%3D)