---
title: "Aspire Mobile: Route Visibility"
slug: "route-visibility"
description: "Control route visibility in Aspire Mobile by restricting crew leaders to assigned routes, ensuring efficient management and access to necessary data."
tags: ["Language - English", "Area - Administration", "Industry - Landscaping", "Type - Task (How-To)", "Role - System Admin", "Role - Branch Admin", "Role - Operations Manager", "Skill Level - 1 (Beginner)"]
updated: 2026-09-25T20:03:53Z
published: 2026-09-25T20:03:53Z
canonical: "guide.youraspire.com/route-visibility"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://guide.youraspire.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Route Visibility

## Overview

Route visibility controls which routes crew leaders can view and download in Aspire Mobile. Turn on **Restrict Mobile Route Visibility** so crew leaders only see the routes assigned to them, then let specific users view all routes when they need to.

### Things to know

- Restricting route visibility applies to your entire Aspire account.
- The **View all Routes in Mobile** checkbox only appears on the user details screen after you turn on the restriction for your Aspire account.
- In Aspire Mobile, the restriction affects the routes available on the **Daily Plan** and **Ticket Schedule** screens.

## Requirements

- The **System Admin** permission.

## Steps

### Restrict route visibility for your Aspire account

Follow these steps to limit crew leaders to their assigned routes in Aspire Mobile.

1. Select your profile icon, and then select **Administration**.
2. Select the **Configuration** tab.
3. Select the **Application** tab.
4. Select the **Restrict Mobile Route Visibility** checkbox.
5. Select **Save**.

![Restrict Mobile Route Visibility to Assigned Routes checkbox on the Application tab](https://cdn.document360.io/5942a8d7-f3b1-4919-bdfa-d477d8498fe3/Images/Documentation/image-1790365351091.png?sv=2026-02-06&spr=https&st=2026-11-15T00%3A47%3A15Z&se=2026-11-15T01%3A47%3A15Z&sr=c&sp=r&sig=TKrApXkA8U5oQr%2BANfxYFLW3DSQe5jVHc3cibIkyqJ0%3D)

**Note:** To let all users view all routes again, clear the **Restrict Mobile Route Visibility** checkbox and select **Save**.

### Let a specific user view all routes

When route visibility is restricted, follow these steps to let a specific user view and download all routes in Aspire Mobile.

1. Select your profile icon, and then select **Administration**.
2. In the **User Management** section, select **Users**.
3. Select the user.
4. Select the **View all Routes in Mobile** checkbox.  
  
![View all Routes in Mobile checkbox on the user details screen.](https://cdn.document360.io/5942a8d7-f3b1-4919-bdfa-d477d8498fe3/Images/Documentation/View%20All%20Routes%20Checkbox%20-%20User%20record.png?sv=2026-02-06&spr=https&st=2026-11-15T00%3A47%3A15Z&se=2026-11-15T01%3A47%3A15Z&sr=c&sp=r&sig=TKrApXkA8U5oQr%2BANfxYFLW3DSQe5jVHc3cibIkyqJ0%3D)
5. Select **Save**.

**Note:** You can also select **View all Routes in Mobile** when you create a user from a Contact record.  

## What happens next

Route visibility in Aspire Mobile depends on both settings:

- **Restrict Mobile Route Visibility** **turned off:** Crew leaders can view and select any route.
- **Restrict Mobile Route Visibility** **turned on:** Crew leaders only see routes where they're assigned as the crew leader or route manager. They can't view or download other routes.
- **Restrict Mobile Route Visibility** **turned on and View all Routes in Mobile selected:** The user can view all routes. Assigned routes are available when they log in. They need to download unassigned routes before they can access route data.

### Selecting a route in Aspire Mobile

- Crew leaders select a route from the route filter at the top of the **Daily Plan** or **Ticket Schedule** screen. Changing the route on one screen updates the other.
- To access an unassigned route, tap the download icon next to the route. Downloaded routes stay on the device for 7 days.
- If a crew leader selects a route other than their assigned route, it stays the default for 24 hours, even if they log out.

## Related articles

- [Understanding the Configuration Tab in Administration](https://guide.youraspire.com/docs/understanding-the-configuration-tab-in-administration)
- [Creating and Managing Routes](https://guide.youraspire.com/docs/creating-and-managing-routes)
- [Daily plan](https://guide.youraspire.com/aspire-mobile/docs/daily-plan)
- [Ticket schedule](https://guide.youraspire.com/aspire-mobile/docs/ticket-schedule-screen)