---
title: "Time Reporting in the Crew Mobile App"
slug: "time-reporting-in-the-crew-mobile-app"
updated: 2026-04-24T16:32:55Z
published: 2026-04-24T16:32:55Z
canonical: "guide.youraspire.com/time-reporting-in-the-crew-mobile-app"
stale: true
excludeFromSearch: true
excludeFromExternalSearch: true
---

> ## Documentation Index
> Fetch the complete documentation index at: https://guide.youraspire.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Time Reporting in the Crew Mobile App

> [!WARNING]
> **This is legacy content**
> 
> The Crew Mobile app has been replaced by the Aspire Mobile app. If you’re a new customer, refer to our documentation about Aspire Mobile.

The *Crew Mobile App* provides an interface designed for specific functions of landscape crew members in the field for use on a mobile phone or tablet. It is mainly used for reporting time as crews clock in and out each day for the recording of their time, and for reporting time spent on specific jobs. If your Aspire administrator has enabled the correct permissions, crew members can submit time correction requests through Crew Mobile.

For more information on time reporting in the *Crew Mobile App* see [Crew Mobile Getting Started](https://kb.youraspire.com/en/articles/4782341-crew-mobile-getting-started).

### Time correction requests

Crew members and crew leaders can access a weekly timesheet to view their logged hours and any correction requests. The **Time Log** button is available when the **Allow Correction Requests in Mobile** setting is enabled in [Branch Configuration](/may-2021/docs/branch-screen). Users can request corrections and see the outcomes directly within the Crew Mobile App.

**Prerequisites:**

- The **Allow Correction Requests in Mobile** setting must be enabled in [Branch Configuration](/may-2021/docs/branch-screen).

**Steps to Review Your Weekly Timesheet and Request Time Corrections:**

1. Select **Time Log** from the Crew Mobile menu. The **Time Log Details** page displays your weekly logged hours.
2. Choose a day to view or edit the time entry details.
3. To request a time correction, select the day you want to edit. The **Request Change** screen opens.
4. Edit the **Clock In** or **Clock Out** times as needed. The **Hours** update accordingly.
5. Add details in the **Employee Note** field (up to 500 characters).Tip:Once available, review your manager's response in the **Manager’s Note** field.
6. Select the **Submit** icon to review your request. The **Request Change** page becomes read-only.
7. Select **Agree** to verify the new hours and submit your request.

**Results**

After submission, you'll return to the main screen. Select **Time Log** to check the status of your request, which updates to **Pending, Approved**, or **Denied**. Select the specific day to view the **Original Clock Times** and your **Dispute Clock Time** request.

When a time correction request is submitted through Crew Mobile, Aspire generates an alert in the desktop Resource Center, labeled **Pending Time Correction Requests**, to notify operations managers of the pending request.