---
title: "Video 101: Customer Relationship Management - Overview of Contacts and Properties"
slug: "video-101-customer-relationship-management-overview-of-contacts-and-properties"
updated: 2025-11-06T18:34:03Z
published: 2025-11-06T18:34:03Z
canonical: "guide.youraspire.com/video-101-customer-relationship-management-overview-of-contacts-and-properties"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://guide.youraspire.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Video 101: Customer Relationship Management - Overview of Contacts and Properties

This video teaches:

- What a CRM is
- The importance of CRM
- What contacts and properties are
- Where to find each module

[101- CRM Overview Video](https://fast.wistia.net/embed/iframe/oipy04x932?web_component=true&seo=true&videoFoam=false)