--- title: "Email Screen " slug: "email-screen" description: "Aspire’s Email screen lets users create, send, and view emails from invoices, work tickets, activities, properties, and opportunities." updated: 2026-10-28T16:09:05Z published: 2026-10-28T16:09:05Z canonical: "guide.youraspire.com/email-screen" excludeFromExternalSearch: true --- > ## Documentation Index > Fetch the complete documentation index at: https://guide.youraspire.com/llms.txt > Use this file to discover all available pages before exploring further. # Email Screen The *Email* screen allows you to create and send an email or to view emails previously created in Aspire. It is available from the following locations: ![](https://cdn.document360.io/5942a8d7-f3b1-4919-bdfa-d477d8498fe3/Images/Documentation/New%20Email%20Screen.PNG?sv=2026-02-06&spr=https&st=2026-11-15T01%3A27%3A15Z&se=2026-11-15T02%3A27%3A15Z&sr=c&sp=r&sig=cN4OBrN0ZpLbh3AeT4iyre29DV3zzSUrov5O06Jkk9c%3D) The following table describes the screen elements. | Screen Element | Description | | --- | --- | | To | Multi-select. Choose one or more contacts to receive the email. When emailing Invoice statements, you can select Property Billing Contact, Email Invoice Contact, or Primary Contact. The email is sent to all selected contacts. Adding a contact to the To field also makes the email display in the [Activities Search List](/user-guide/docs/using-the-activities-module) for that contact. | | CC | This multi-select box allows you to choose individuals from the Aspire contacts who should be CCed on the email. Adding a contact to the *CC* field on an email makes the email available in the Activities List when viewing that contact's record. The recipients in the *To* field can also be used to filter the [Activities list](https://guide.youraspire.com/docs/using-the-activities-module) based on the *Assigned to Contact* field. | | Assign Contact to Unknown Email Address Icon | Suppose this icon appears next to the To or CC field. In that case, it indicates that the email was imported from the email system but that one or more of the email addresses did not match an email address for any contact within Aspire. This icon is only enabled if the email was imported by you, who is logged into the system. If the icon is enabled, clicking it navigates to the *Select Unknown Email to Assign to Contact* screen. Allowing you to either (1) assign the unknown email address to a contact record that does not already have an email address or (2) designate that the email address should be ignored in the future when not recognized. | | Regarding | This combo box allows you to associate a property, opportunity, or work ticket with the issue. If they choose one, the issue will also be available from the *More Activities* icon on the appropriate *Property*, *Opportunity,* or *Work Ticket* screen. Once they have entered a value into this field, an icon is displayed identifying the type of entity they have chosen: Property, Opportunity, or Work Ticket. Additionally, a push-pin icon will appear. Clicking this icon displays a Google map pinpointing the location of the associated property. Clicking Save allows you to save a new value to the *Regarding* field for otherwise read-only emails. This is particularly useful for emails [imported from Outlook](https://guide.youraspire.com/docs/syncing-your-email-and-calendar-to-aspire). | | Subject | Allows you to specify the subject of the email. They can type any text into the field. Additionally, Aspire allows you to insert [expandable tokens](https://guide.youraspire.com/docs/en/inserting-expandable-tokens) that are replaced by appropriate values when they save the appointment. Note that the available tokens differ depending on whether they have selected a property, opportunity, or work ticket in the *Regarding* field. Expandable tokens are only available if a value has been provided in the *Regarding* field. | | Attachments | This field displays a numeric hyperlink indicating the number of attachments in the email. Attachments are added using the *Add Attachment* icon or the *Find Old Attachment* icon. Clicking on the numeric hyperlink displays the [*Attachments*](https://guide.youraspire.com/docs/uploading-attachments-in-aspire) screen, which lists the attachments and allows you to view them or rename them. | | + Upload Files | Clicking this displays the *Upload Attachments* screen, which immediately launches a file selection window allowing you to choose a document to attach. Once you have selected the document they wish to attach, information associated with the selected file will be displayed in the *Upload Attachments* screen. Clicking its *Save* icon completes the attachment selection, returning you to the *Email* screen and incrementing the *Attachment* hyperlink. | | Search Existing Attachments | This allows you to attach any file that has previously been associated with properties, opportunities, other emails, or issues in the Aspire system. Clicking this icon displays the [*Select Attachment screen*](https://guide.youraspire.com/docs/en/select-attachment-screen) allowing you to select. When reading an email that is already sent, this icon is disabled. | | Message | [RTF field](https://guide.youraspire.com/docs/rich-text-formatted-rtf-fields) that allows you to provide a formatted message that constitutes the body of the email. Additionally, Aspire allows you to insert [expandable tokens](https://guide.youraspire.com/docs/en/inserting-expandable-tokens) that are replaced by appropriate values when they send the email. Note that the available tokens differ depending on whether they have selected a property, opportunity, or work ticket in the *Regarding* field. Expandable tokens are only available if a value has been provided in the *Regarding* field. When reading an email that is already sent, this icon is read-only. | | Cancel | Clicking this leaves the *Appointment* screen without saving any changes. | | Send | Clicking this saves any changes and sends the email. | ####