Activity Comment Histories
  • 05 Jun 2024
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Activity Comment Histories

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Article summary

Description 

History of internal and external comments associated with an issue. 

Resource Overview

 Endpoint Definition 
GET/ActivityCommentHistoriesRetrieve a list of information related to internal and external comment history data for issues. 

Attributes

Attribute
Description
Data Type
Notes 
ActivityCommentHistoryID
unique identifier for the activity comment entry integer(int32)
ActivityIDunique identifier for an activity

integer(int32)


Attachment
indicates if there should be an attachmentboolean 
Comment
text of the update added to an issue activity type string Max Length: 2147483647

ContactID
unique identifier of the "assigned to" or "CC'd" user associated with the activityinteger(int32)



ContactName 
full name of the "assigned to" or "CC'd" user associated with the activity
string Max Length:101
CreatedDateTime
date and time comment was savedDateTime
PublicComment
indicates if a notification should be sent to non-employee contacts when a comment is savedbooleancomments not marked public are excluded from the history of changes in any email sent to a customer

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