Work Ticket Times
  • 04 Jun 2024
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Work Ticket Times

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Article summary

Description 

Start and end time for a crew member during a visit for a work ticket. 

Resource Overview 

Endpoint Definition 
GET/WorkTicketTimesRetrieve a list of information related to work ticket times.
POST/WorkTicketTimesAdd work ticket times. 

Attributes

Attribute
Description
Data Type
Notes 
AcceptedDateTimedate and time when work ticket was acceptedstring
AcceptedUserID
unique identifier of who accepted work ticketinteger
AcceptedUserName
full name of the user who accepted the work ticketstringMax Length: 101
ApprovedDateTime
date and time when work ticket was approvedstring
ApprovedUserIDunique identifier of user who approved work ticketinteger
ApprovedUserName
full name of user who approved work ticketstringMax Length: 101
BaseHourlyRate
base rate of pay per hour for service providednumber
BranchID
unique identifier for branch location associated with work ticketinteger
BranchName
name of branch associated with work ticketstringMax Length: b50
BranchTimeZone
time zone in which the branch location operatesstringMax Length: 50 
BreakTime
amount of time taken away for a break during work number
BurdenedCost
total cost including indirect costsnumber
ContactID
unique identifier for the contact person related to the work ticketinteger
ContactName
name of contact person related to the work ticketstringMax Length: 101
CreatedByUserID
unique identifier of user who created the work ticketinteger
CreatedByUserName
name of the user who created the work ticketstringMax Length: 101
CreatedDateTime
start date and timeDateTime
CrewLeaderContactID
unique identifier for the crew leader associated with the work ticketinteger
CrewLeaderContactName
full name of the crew leader on the jobstringMax Length: 101
DistributedTime
indicates whether drive time should automatically be distributed to time entry by Aspire system boolean 
EndTime
stop time of work ticketstring
ExportedDateTime
date and time work ticket information is exported from systemDateTime
ExportedUserID
unique identifier of the user who exported to the work ticket informationinteger
ExportedUserName
full name of the user who exported the work ticket information stringMax Length: 101
GEOLocationEndLatitude
the latitude coordinates where work is stoppednumber 
GEOLocationEndLongitude
longitude coordinates when work is stoppednumber
GEOLocationStartLatitude 
the latitude coordinates where work is started number
GEOLocationStartLongitude
the longitude coordinates where work is started number
HasBreakTime
indicates whether a break was taken during work boolean 
Hours
number of regular hours worked on the ticketnumber
InvoiceID
unique identifier for the invoice generated from work ticketinteger
InvoiceNumber
number assigned to to invoice generated from work ticketinteger
OTHours
number of overtime hours worked on the ticketnumber
OpportunityServiceLaborRate
charge rate for the labor provided during service number
OpportunityServiceLaborRateID
unique identifier for charge rate for labor during serviceinteger
OpportunityServiceLaborRateName
name describing labor rate applied to service opportunitystring
PayCodeID
unique identifier for the type of pay code(regular,overtime, etc.)integer
PayCodeName
name describing type of pay used for work ticketstringMax Length:60 
RouteID
unique identifier for route associated with work ticketinteger
RouteName
name for route associated with work ticketstringMax Length: 100 
StartTime
time when work on the ticket beganstring
WarrantyTime
indicates if the time spent is covered by warrantyboolean
WorkTicketID
unique identifier for work ticket integer
WorkTicketNumber
number assigned and used to search for work ticket in Aspireinteger
WorkTicketTimeDate
date and time reflecting when work took place string
WorkTicketTimeID
unique identifier for the timing details of the work ticketinteger

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