August 19, 2026Latest
1 resolved issue
Fixed an issue where reopening a Time Log within a few seconds of submitting a time correction cleared the pending indicator and allowed a duplicate correction request to be submitted for the same clock time.
August 12, 2026
3 resolved issues
Fixed an issue where using Force Sync at the same time as clocking out could cause the clock-out to fail to save.
Fixed an issue where open issues linked to other occurrences of the same service were no longer shown on a work ticket.
Fixed an issue where a crew member's work ticket time would not receive an end time when their time was started by a crew leader on a different device.
July 22, 2026
2 resolved issues
Fixed an issue where the "Data is out of date" alert could remain on screen after force-syncing your device, until you tapped "Sync Now" inside the alert.
Fixed an issue where materials removed from inventory, disabled for mobile allocation, or unassigned from a branch could still appear and be allocated on mobile devices until the user signed out and back in.
July 9, 2026
2 resolved issues
Fixed an issue where work ticket time spanning midnight could be credited entirely to the wrong day's visit, preventing time from being stopped on the following day's visit.
Fixed an issue where marking a mobile device inactive did not actually prevent that device from logging in and continuing to use Aspire Mobile.
June 10, 2026
1 resolved issue
Fixed an issue where moving a service to Optional Services during a contract change resulted in an invalid work ticket configuration when the change was won.
May 20, 2026
1 resolved issue
Fixed an issue where crew members disappeared from a crew leader's mobile app after the device went offline overnight.
May 6, 2026
2 resolved issues
Fixed an issue where work tickets in Aspire Mobile could display as open or closed but have time tracked as if they were not. This caused confusing time entries.
Fixed an issue where creating an issue in Aspire Mobile could auto-assign a deactivated employee as a secondary assignee instead of the correct active route manager.
April 23, 2026
2 resolved issues
Fixed map directions defaulting to (0,0) when property lacks geolocation data.
Fixed display issues for Work Ticket Notes in mobile app.
April 16, 2026
1 resolved issue
Fixed issue where subcontractor users were seeing too many routes.
March 12, 2026
2 resolved issues
Fixed an issue where PDF work ticket documents did not display.
Fixed an issue where time did not increase if an employee clocked in shortly before UTC midnight in their time zone.
December 17, 2025
2 resolved issues
Fixed an issue that caused vehicle inspections reported in Aspire Mobile to not submit.
Fixed an error that prevented condensing of similar Daily Plan items together.
November 24, 2025
2 resolved issues
Resolved an error when changing the quantity of an item to 0 in the Daily Plan Report that caused Aspire to default to the estimate's quantity in the daily plan.
Fixed an issue that allowed multiple work tickets to be open at the same time and have start and end times on different days.
August 20, 2025
3 resolved issues
Resolved an issue where open issues for occurrences did not display.
Resolved an issue where note fields of multiple services did not combine into one work ticket. Only one note field displayed.
Resolved an issue when creating new quick tickets that prevented assigning user branch access.
July 23, 2025
4 resolved issues
Resolved an error that prevented notifications for complete work tickets in Aspire Mobile.
Resolved an issue that prevented users from selecting routes after a crew leader clocked them out.
Fixed an issue when rendering PDF files that caused annotations to move.
Resolved an issue that prevented users from setting an order for visit checklists.
July 21, 2025
3 resolved issues
Resolved an issue when filling out forms that caused screens to scroll down when making selections.
Fixed an issue where users could allocate non-job inventory as job inventory. This caused negative allocations toward purchase receipts.
Fixed an issue where images uploaded are too large to see.
June 11, 2025
3 resolved issues
Resolved an issue with broken hyperlinks in issue numbers.
Resolved an issue where PDF files attached to opportunities did not open.
Resolved an error when opening Weathermatic that directed users to an incorrect site.
May 28, 2025
6 resolved issues
Fixed an error where Issues created by crew leaders were not assigned to Route Managers.
Resolved an error allowing inactive pay codes to apply to work tickets.
Fixed issues causing the wrong time to display when clocking out after midnight.
When entering the percentage of work completed in Partial Occurrence, keypads in iOS devices were blocking the Confirm button. This button is no longer blocked by the keypad.
Fixed an issue scrolling on Time Review Attestation Descriptions that prevented users from clocking out.
Resolved an issue preventing users from saving late lunch waivers.
April 30, 2025
1 resolved issue
Fixed an issue where unselected services were showing on the Ticket Schedule and the Daily Plan.
March 19, 2025
1 resolved issue
Fixed an issue in Aspire Mobile where properties with different images using the same file name displayed the incorrect image.
February 24, 2025
1 resolved issue
Addressed an issue ensuring pay codes are applied to the correct pay schedule in Aspire Mobile.
December 17, 2024
2 resolved issues
Fixed an issue in Aspire Mobile where the default 0 in the materials quantity field would not clear even when a user selected the field.
Fixed an issue where Aspire Mobile incorrectly displayed an "invalid credentials" error when a device’s authentication expired.
November 14, 2024
2 resolved issues
Fixed an issue in Aspire Mobile where the default pay code was not saved to work ticket time, resulting in incorrect pay codes on records.
Fixed an issue in Aspire Mobile where inactivated internal services displayed as Quick Ticket on the Indirect Services tab instead of showing the correct service name.
October 18, 2024
2 resolved issues
Fixed an issue where Crew Mobile and Aspire Mobile incorrectly applied the conversion ratio to catalog item allocations which resulted in inaccurate costs on work tickets.
Fixed an issue where whole number form fields in Aspire Mobile allowed decimal points, causing errors in the Mobile Forms report.
October 3, 2024
1 resolved issue
Fixed an issue where the facial recognition registration process in Aspire Mobile was failing for crew members.
July 17, 2024
1 resolved issue
Fixed an issue where non-crew leaders could not select a route to start time in Aspire Mobile, even when the Allow Crew Member Mobile Clock-In Without Crew Leader permission was enabled.
June 20, 2024
1 resolved issue
Fixed an issue where images shared from an opportunity in Aspire Desktop did not display in Aspire Mobile, but were visible in Crew Mobile. Now, both work ticket and opportunity attachments display correctly in Aspire Mobile.
April 3, 2024
1 resolved issue
Fixed an issue to ensure that drive time subtracts from available work hours for a visit.