Viewing and creating a request
  • 03 Jul 2024
  • PDF

Viewing and creating a request

  • PDF

The content is currently unavailable in Spanish. You are viewing the default English version.
Resumen del artículo

  1. From the Home screen or the menu, select the Requests button. Then select a request to view its details, leave a comment, or upload an attachment.
  2. To create a new request, select Add New Request from the requests list screen.
  3. On the Add New Request screen, fill out the required fields:
    1. Property: Select the property.
    2. Subject: Enter a brief description.
    3. Priority: Choose the priority (High, Normal, Low).
    4. Comment: Provide a detailed description.
      Optional: To add attachments, select Add Attachment, then select up to five files. 
  4. Click Submit Request

The Customer Portal notifies your service contact via email about your request.


¿Te ha sido útil este artículo?

Changing your password will log you out immediately. Use the new password to log back in.
First name must have atleast 2 characters. Numbers and special characters are not allowed.
Last name must have atleast 1 characters. Numbers and special characters are not allowed.
Enter a valid email
Enter a valid password
Your profile has been successfully updated.
ESC

Eddy AI, que facilita el descubrimiento de conocimiento a través de la inteligencia conversacional