What is Marketing Pro?
ServiceTitan Marketing Pro is an all-in-one marketing automation solution. Leverage customer data and supercharge your business with more calls, booked jobs, and higher customer spending.
Note: The ServiceTitan Marketing Pro integration is an add-on service for an additional fee. For more information, contact your account manager.
With Marketing Pro, you can:
- Hyper-target audiences: target the right customer with the right message at the right time using email, SMS, and even postcards.
- Provide exceptional client experiences: deliver a fantastic experience across the entire customer lifecycle.
- Enhance your brand image: use professionally created and industry-specific templates.
- Drive significantly more revenue: automate marketing efforts with drip campaigns to drive revenue growth.
Learn more about integrating your Aspire system with Marketing Pro!
- Visit the Aspire Marketing Pro page on our website and request a demo.
- Explore the Marketing Pro Knowledge Base.
Aspire Marketing Pro integration in action
Create New Customer Welcome Campaigns
After creating a new contact record in Aspire, it is highly recommended to send an email campaign to the customer! The email should express gratitude for choosing your company, provide important information, and reiterate your company's contact details.
Don't miss out on this amazing opportunity to connect with your customers and show them how much you care! This will help to increase brand awareness, build customer relationships, and establish consumer trust.
Upsell Available Promotions
Target customers who currently only use general services like lawn maintenance and do not have any other services that could benefit from add-ons or new services.
You may want to offer promotions based on the season. You could also send a direct mail campaign to reinforce the message and increase retention and cross-selling opportunities.
Win Back Lost Leads
With Marketing Pro, you could create an email campaign targeting leads who might have gone cold or canceled in Aspire in the last 6-12 months, you could consider a special or discount to encourage opportunity growth with them!
Building a direct mail campaign to communicate the same message would bring brand awareness (and increase revenue) and show your customers that you are still interested in building a relationship with them.
Encourage Existing Customers
For your existing customers, create and send a monthly email newsletter highlighting seasonal news. You could also share tips & tricks and promotions or holiday emails to add a little fun to your marketing campaign.
Combine this newsletter with a direct mail campaign reinforcing the same message to build relationships with your customers, create brand awareness and trust!
Automate Renewal Reminders
You can use Marketing Pro as a tool to bolster your client renewals! Simply create an email campaign before the contract is set to expire, like maybe 4 months before expiration, to remind customers that their contracts will expire and it’s time to renew with your company.
This is proven to increase your customer retention rate!
Request Referrals
Gather new clients or leads with referrals from your existing client base. You can create email campaigns targeting active customers giving them an offer if they refer someone to your company and that person signs a contract with your company.
Good examples of this would be a percentage off their next service, or a gift card. Creating a direct mail campaign repeating the same message would really drive your referral request home!
And more...
These are just some of the ways Marketing Pro can improve customer relationships and drive revenue. With email, SMS, and physical mail capabilities, Marketing Pro offers a powerful toolset for customer and prospect engagement.
Visit the Aspire Marketing Pro page on our website and request a demo today!