Manage Inspection Reports in Crew Mobile

View and Manage Inspection Reports in Crew Mobile 

You can create view inspection reports by following this article's steps.

Prerequisites 

The following requirements must be met before you can see Request Equipment Service and Equipment Inspections as options in the Crew Mobile menu: 

1. The permission to View Equipment or Admin Equipment must be enabled under your User Role. 
2. The equipment that you are using must be assigned to the same route associated with the crew leader. 

Create Equipment Inspections in Crew Mobile

Once you have configured your administrative settings, you can use Equipment Inspections in Crew Mobile. Follow the steps below to create equipment inspections in Crew Mobile: 

1. Select Equipment Inspection from the Crew Mobile menu. 
2. Choose an Equipment item from the Select One dropdown at the top of the screen. 
3. On the next screen, you will see a history of the previous equipment inspections.
4. Select New in the bottom right corner of the screen.
5. Select an Inspection Type. 
6. Complete the inspection by adding a score to the applicable inspection categories. 
   1. You can leave a description and upload images under each category. 
      1. Any uploaded image can be removed and replaced before the inspection report is saved. 
7. Click on the Save icon at the bottom right corner of the screen. 
8. On the Confirm screen, click Disagree if you need to go back and review. Once you click Agree, you cannot go back and make any changes to the inspection.

Keep in Mind

• You will only see equipment items that are assigned to the same route to which you are assigned.
• Only Crew Leaders can view inspection history and details. 
• You can only see inspection reports for equipment items that are In Service. 
• You can only add one photo to a category by uploading an existing photo or capturing a photo in Crew Mobile. 
• You can deselect and choose a different score for any of the Inspection categories of an equipment item before you confirm the completion of the inspection report. 
• You can see up to 30 of the most recent inspections for one equipment item from Crew Mobile, and you can view all inspections under an equipment item within Aspire. 
• A response is not required for each category. 
• When the list of categories is collapsed, you will see a score, image, and note icon next to the categories that contain these details.

Automatically Generate Service Requests in Crew Mobile

In Crew Mobile, you can configure your account so that service requests can be automatically generated for failing categories.  Take the following steps to view the service request that is generated from a failing category: 

1. Go to the Equipment module. 

2. Select an item from the equipment search list screen. 

3. Select the hyperlink in the Previous Inspection Report field. 

4, Click on the desired Inspection Report. 

5. Expand the Category containing the inspection failure. 

6. Click on the icon of the exclamation icon at the bottom right corner of the category to view and manage the service request. 

Keep in Mind

•  If multiple categories with a failing score share the same service tag, only one service request will be generated. 
• Any note posted in the category of a failing score will be preserved and added to the service request.
• If multiple failing service categories generate the same Service Request, only one service request will be created. For example, if you have a failing category for tire tread and tire sidewall and both contain a tire replacement Service Request, only one service request will be created. 
  • If an equipment item has an existing open service request and thereafter, an inspection is conducted that contains a failing category with a service request that is the same as the existing open service request, a new one will not be generated.

View Inspection Reports 

View an Inspection Report in Crew Mobile

1. Select Equipment Inspection from the Crew Mobile menu.
    
2. Choose an Equipment item from the Select One dropdown at the top of the screen.
    
3. On the next screen, you will see a history of the previous equipment inspections. 
4. Click on the entry listing the desired equipment inspection for a detailed report. The inspection report will contain the following information:
   1. The inspection type.
   2. The date the inspection was saved.
   3. The time the inspection was saved. 
   4. The individual who completed and saved the inspection. 
   5. Each inspection category is included in the inspection type. 
      1. Expand a category for more details. 
      2. When a category is condensed, you can view icons that indicate the category score, attached images, and included notes when applicable. 

View An Inspection Report in Aspire

The inspections that are carried out in Crew Mobile can be viewed and managed in Aspire. Take the following steps to view inspection reports: 

1. Go to the Equipment module from the Main Menu. 
2. Click on an equipment item in the advanced search list. 
3. Click on the hyperlink in the Previous Inspection Report. 
4. This will direct you to a list of Inspection Reports. Select the desired report from the list. 
5. Collapse or condense categories to view associated material such as category descriptions, photos, notes, and scores.
   
   

Keep in Mind

• All the information in the equipment inspection report can be viewed but not changed. 
• The time zone that appears in the fields that display dates and times in the Equipment Inspection Reports will reflect the user's timezone.