What are we measuring: Open Contracts Past Their End Date
Why are we measuring this: Contracts open past their end date create issues in accounting, specifically over/under reporting by earning revenue outside of the contract.
Scoring: N/A
Recreate Metric: Opportunities Module – Filters End Date Through Yesterday, Opportunity Type in Contract
For refined results:
Add the filter: Job Status - In Progress
False Negatives:
- N/A
Common Issues:
- There could be earned revenue on these tickets that isn’t realized
- Work ticket/s are in status of open, scheduled, or pending approval which holds up the opportunity from being completed
- If you are doing work after the end date there will be over/under issues
- Job cost could come through as warranty instead of standard which could cause reporting issues when looking at job efficiency
Practical:
- Complete or cancel the remaining work ticket from the opportunity past the contract end date, this will allow that opportunity to fall off of this report
- Review work tickets in your weekly meetings
Resources: