Aspire's Customer Portal 2.0 represents a significant upgrade, offering modern UI/UX, mobile responsiveness, and streamlined access to proposal and invoice data. Transitioning to this version is a strategic decision to enhance efficiency and user experience. Listed below are the differences between what's currently available in Customer Portal 2.0 and Customer Portal 1.0.
Important:
While you can revert to the 1.0 portal, it's not recommended due to potential issues with backward account migration and password changes. Additionally, enabling or disabling the 2.0 portal may take up to an hour for system-wide changes to propagate. During this time, portal visitors may experience a delay in seeing the new UI, but the portal will remain accessible, allowing visitors to continue using the 1.0 portal.
Feature comparison between Customer Portal 1.0 and 2.0
Below is a chart for a quick comparison between the beta and GA versions of Customer Portal 2.0 and Customer Portal 1.0:
| Current feature availability | Customer Portal 1.0 | Customer Portal 2.0 |
| Updated design | ❌ | ✅ |
| Mobile responsive | ❌ | ✅ |
| Branch-level configuration | ❌ | ✅ |
| Invoices list and PDF view | ✅ | ✅ |
| CVV view | ❌ | ✅ |
| Add and update payment methods | ✅ | ✅ |
| Payment method configurations | ❌ | ✅ |
| Set minimum and maximum transaction amounts | ❌ | ✅ |
| Proposals list and PDF view | ✅ | ✅ |
| Proposals details view | ❌ | ✅ |
| Select optional services for proposals | ✅ (Work orders only) | ✅ (All opportunities) |
| Accept and sign proposals | ✅ | ✅ |
| Requests1 list and details view | ✅ | ✅ |
| Create new requests | ✅ | ✅ |
| Add comments to requests | ✅ | ✅ |
| Visits lists and visit details view | ❌ | ✅ |
| Invoices list and PDF view | ✅ | ✅ |
| Invoices details view | ❌ | ✅ |
| Modernized dashboard page | ❌ | ✅ |
| Customizable marketing carousel | ❌ | ✅ |
1 Formerly known as Issues.