If you're a System Administrator who needs to give someone else access to the Aspire platform, Aspire Mobile, or Crew Mobile, read our article about Creating an Employee Contact in Aspire.
Logging in to the Aspire Platform
You can log in to the Aspire platform at https://www.cloud.youraspire.com. If it’s your first time logging in, make sure a System Administrator has created an Employee type Contact record for you. You’ll have to enter your email address, password, and Company Code.
Note:
When you first log in and after two failed sign-in attempts, you must complete a CAPTCHA test.
Logging in to Aspire Mobile or Crew Mobile
If you're a crew member who needs to access Aspire Mobile or Crew Mobile to log work time, talk to your organization's system administrator and visit our Aspire Mobile help center to learn how.
Aspire platform session timeout and expiration
If you haven’t done anything on your device for 30 minutes, you’re automatically logged out and redirected back to the login screen.
Your login sessions will also automatically expire every 1-30 days, depending on how your system administrator configures your company’s device expiration window. When your session expires, you have to enter your email, password, and Company Code again.
If you’re a System Administrator, you can edit the Device Expiration Interval in Administration > Configuration under the Authentication & Security section.
Session termination
If you don’t use a specific device anymore, you can log that device out of Aspire from your user profile. Read our article about Editing Your User settings to learn more.
Admin session termination
If you have System or Branch admin permission, you can update a user’s PIN and password from their Contact record. After you update either one, a Terminate User Sessions dialog box appears, showing all the open sessions for the user. Select Terminate All Sessions to log the user out of all devices, or select Close if you don’t want to terminate the sessions.
Logging out of Aspire
To log out of Aspire, click your user image in the bottom left corner of the screen, select Log Out, and select Yes in the confirmation window.
Now you know all about logging into and out of Aspire!