Resolved Defects
  • 08 Sep 2022
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Resolved Defects

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Recently Resolved Defects...

9/8/2022

Administration
  • Fixed an issue that prevented the Advanced Search Formulas search list from populating in the Application section of the Administration menu. 
  • Fixed an issue that prevented changes to Kits within the Item Catalog under the Estimating section of the Administration menu from being saved.
  • Fixed an issue that caused an issue when syncing data from SiteOne to Aspire.
Calendar 
  • Fixed an issue that prevented the time to display in a 12-hour format in the Appointments modal of the Calendar module. 
Contacts
  • Fixed an issue that caused unnecessary characters to appear in the confirmation dialog box on the Contacts details screen. 
Opportunities 
  • Fixed an issue that prevented the correct values to be returned when filtering a search in the Items Catalog.
  • Fixed an issue that permitted more than 20 characters to be entered and saved in the Service Abbreviation Override field on the Service Details screen of an Estimate.
Work Ticket 
  • Fixed an issue that caused an incorrect date to reflect in the Last Allocation Date field in the Inventory Allocation dialog box under a Work Ticket.
Invoicing 
  • Fixed an issue that caused the inaccurate creation of multiple Fixed Price Open Billing invoices.
Purchasing 
  • Fixed an issue that prevented the Quantity on Hand value listed on Allocations in the Inventory tab of the Purchasing module from being reset to a value of 0. 
Reports 
  • Fixed an issue that caused an excessive display of decimal points in the total values for Warranty and Drive values on the Operations Scorecard Report.
  • Fixed an issue that caused an error to populate when using Service as a field used to filter Work Ticket Audit reports.
Equipment
  • Fixed an issue that caused an inaccurate timestamp to reflect in the Approved Date column of the Equipment Search list screen.

API 
  • Fixed an issue that caused GET OpportunityServices to return a numerical Change AsNeeded value instead of a boolean value.  

Activities 
  • Fixed an issue that permitted users to save Issues under Activities without filling out the required Due Date field. 
  • Fixed an issue that caused the partial outline for the dropdown three dots menu to appear under the Issue section of the Activities module.

Resolved Defects...

8/25/2022

Administration 
  • Fixed an issue that caused the import of contacts and properties to fail. Now, there are added required fields to ensure that contacts and properties can be adequately imported when they contain valid information. 
  • Fixed an issue in the Item Catalog section of the Administration menu in which the order of units for kits is not retained or appears in the incorrect order when the Invert option is selected. 
  • Fixed an issue that caused an erroneous error message to populate when attempting to create a New Catalog Price in the Lists sub-section of the Administration menu.
Dashboard & Quick Menu 
  • Fixed an issue that caused the Save button to become unresponsive when attempting to calculate tax within a credit memo that is initiated from the Quick Menu
  • In Legacy, fixed an issue that caused the "Invalid invoice number" error message to populate in the Select Payment Account modal when the Add Payment option is selected from the Quick Menu even when the invoice number is valid.
Opportunities 
  • Fixed an issue that inaccurately permitted the dragging of items from an old service to a change order under a contract. This caused discrepancies to appear on the change order. Now, when this action is attempted, an error message stating "To change the service, please put it into change order mode" will appear. 
  • Fixed an issue that caused an inaccurate number to display for the total number of recurring work tickets on the Work Tickets details screen.
  • Fixed an issue that caused a value of more than $0.00 to appear in the Sales Pivot Report for the Actual Dollars amount of an Opportunity that is in bidding status. 
  • Fixed an issue that caused the Item Name in the Catalog Item Search modal to partially disappear from view. 
Reports 
  • Fixed an issue that caused information that does not correlate with selected filters to reflect on Earned Revenue of Profit and Loss reports when filtered by Division
Purchasing
  • Fixed an issue that caused discrepancies to reflect in the total allocation amount of a partially received purchase receipt because Save can be selected multiple times instead of once on the Recieve Partial screen before the screen disappears. 
Equipment 
  • Fixed an issue that caused the bottom of the screen to appear cut off when in the process of creating a New Reading from the Services Due tab. As a result of this issue, the options to Cancel or Save could not be seen in the Service Log modal.


8/11/2022

Dashboard & Quick Menu 
  • Fixed an issue that prevented customized dials from loading.
  • Fixed an issue that caused a duplicate image to appear when attaching a file to a task that already contains an uploaded image. 
Calendar 
  • Fixed an issue that caused the top of the calendar to appear cut off. 
Properties 
  • Fixed an issue that permitted the change of a property tax jurisdiction from the bulk action menu for properties with unpaid invoices. Now, if the tax jurisdiction bulk action is selected for properties with an open balance the tax jurisdiction will not be changed. 
Opportunities 
  • Fixed an issue that prevented the ability to select a Work Ticket from the drop-down when the Separate Work Ticket checkbox is selected and then deselected when creating an estimate for an added change order.
  • Fixed an issue that prevented multiple attachments from being saved to an opportunity. 
  • Fixed an issue that caused invoice types on service in an estimate that is not specified to be inaccurately reflected as Fixed Price Open Billing or Fixed Price on Payment Schedule. The invoice type should reflect the invoice type of the Opportunity.
Scheduling 
  • Fixed an issue that prevented Work Ticket notes from being saved when blank days are inserted on the Schedule Board.
  • Fixed an issue that caused the OT Paycode Exception message to display even when the Exclude from OT option is enabled under the vacation pay code settings.
  • Fixed an issue that caused the schedule list to refresh back to the first page when an item from the schedule list on a page other than the first is added to the Schedule Board
  • Fixed an issue that prevented an error message from properly displaying when overlapping time is submitted for a crew member.  
Work Tickets 
  • Fixed an issue that permitted Work Tickets to be uncompleted even when they are completed for a closed month when the Uncomplete option is selected from the Bulk Action menu.
  • In legacy, fixed an issue that prevented pasting information into the Service Notes field of a Work Ticket
  • Fixed an issue that caused the total number of Work Tickets to appear inaccurately on the Work Ticket details screen. 
Reports 
  • Fixed an issue that caused an extra day to be included when using the week filter for the Operations Scorecard Report.
  • In legacy, fixed an issue that prevented the drop-down under the branch filter from appearing in the Profit and Loss Ticket Report.  
  • In legacy, fixed an issue that cause work tickets for inaccessible branches to appear under the Profit and Loss Tickets Report.
Purchasing
  • Fixed an issue that caused allocated materials that have not been received to appear on a purchase receipt as an unknown allocation which would then duplicate cost. 
Invoicing 
  • Fixed an issue that permitted invoices to be generated for an open billing invoice without a complete billing address. Now, there is an address required button that will populate when creating a new invoice.
  • Fixed an issue that prevented emails that contain an added invoice line item and attached proposal from being sent to recipients.
  • Fixed an issue that prevented the total of Batched Invoiced from being displayed once the batched is completed.
  • Updated electronic payment subscription messages. 
  • Fixed an issue that caused customers designated to receive an email for a completed invoice batch to not receive the email. 
Crew Mobile 
  • Fixed an issue that prevented issues without a subject created in Crew Mobile from being saved on a desktop computer when the subject is provided.  
API 
  • Fixed an issue where the GET Opportunities endpoint inconsistently returned either the Aspire Order Number or the Master Opportunity Number for Change Orders when only the Master Opportunity Number should be returned.

7/28/2022 

Administration 
  • Fixed an issue that prevented the importing of contacts and properties. 
  • Fixed an issue that caused saved signatures under User Settings to disappear within 24 hours. 
  • Fixed an issue that prevented images from containing hyperlinks in the Email Signature rich text editor under User Settings
Dashboard & Quick Menu 
  • Fixed an issue preventing the option to delete attachments under Activities
  • Fixed an issue that caused ACH payments to decline as a result of being recognized as a credit card payment.
  • Fixed an issue that prevented the ability to scroll to the bottom of the Dashboard Element modal due to aspect ratio. This issue disabled the ability to view the Cancel and Save buttons at the bottom of the modal. 
  • Fixed an issue that prevented Tasks created within Aspire from being moved to the Aspire calendar. 
Properties 
  • Fixed an issue that prevented assigning the Bulk Action: Tax Jurisdiction to some properties. 
  • Fixed an issue that allowed an already existing email address to be added under more than one contact when assigning an email address to email an invoice under a Property contact. 
Opportunities 
  • Fixed an issue that caused an error message to appear and block the option to delete a service under an opportunity.  
  • Fixed the color of the error message that appears when an estimate is not approved for a T&M work order from green to red in the legacy environment. 
  • Fixed an issue that prevented the PO number from an Opportunity from being copied over to an invoice when a change order is added. 
  • Fixed an issue preventing selected proposal layouts from being correctly attached to an emailed invoice. 
  • Fixed an issue causing actual hours for service under a parent opportunity to reflect inaccurately. 
  • Fixed issue where an Item Name was not being carried over to spreadsheets when imported from an Estimate
  • Fixed an issue that inaccurately reflected a green Per Price field even when there are no prices listed within the Estimate.
Scheduling 
  • Fixed an issue that prevented some users from setting visiting hours within a cell on the schedule board for recurring visits unless the View Schedule option was checked when saving. 
  • Fixed an issue that prevented the Open Time Entry option from being accessed when right-clicking on a cell in the Schedule Board. In lieu of the drop-down menu appearing, an empty cell would appear instead. 
Work Tickets 
  • Fixed an issue where Work Ticket Hours were not properly reflecting percentages based on the Default Occurrence Schedule
Reports 
  • Fixed an issue causing the return of inaccurate values to appear after the date range is changed under the Labor tab of End of Month Reports
  • Fixed an issue that led to the Profit and Loss Monthly Report lagging after the report is initially saved to Favorites
  • Fixed an issue in the Tax Entity Report that reflected a slight variance due to rounding between the Tax Entity tax total amount and the Tax Collect amount. 
  • Fixed an issue causing an error message to appear when Audit Reports are filtered by the Modified By field. 
  • Fixed an issue causing a discrepancy in the in over/under value in the End of Month Report
Invoicing 
  • Fixed an issue that prevented the ability to add notes to a Payment that has been created and saved. 
Purchasing 
  • Fixed an issue that caused files inserted into the rich text editor (RTE) in the Purchase Receipts section of the Purchasing module to appear as a broken file. 
  • Fixed an error message that populates under the Purchase Receipt tab to reflect the item name when the value placed in the Quantity field is incongruent with the allocated inventory. 
Equipment
  • Fixed an issue that caused geofence IDs to populate for inactive properties within FleetSharp. 
Crew Mobile 
  • Fixed an issue causing photos attached to one opportunity under a property to appear under all of the opportunities for the same property when Show Crew is enabled.