Release Notes

💡- denotes new and improved functionality implemented in response to client portal feedback.

If you encounter Aspire product issues, please contact the AspireCare support team by submitting an AspireCare ticket. For more information, see Guidelines for Submitting an AspireCare Ticket in the Aspire Knowledge Base.

Most Recent Enhancements (9/19/2024)

💡Timekeeping updates

We've introduced new timekeeping features across several modules to improve tracking and managing work hours. Administrators can now configure maximum consecutive work hours and lunch breaks at the branch level, with an updated UI for easier timekeeping settings. Crew Members and Leaders can view weekly timesheets, request time corrections, and track the status of those requests directly in Crew Mobile. Additionally, we've enhanced the Time Entry screen to highlight short lunch breaks, flag excessive consecutive work hours, and manage correction requests through an improved review process. All changes are documented in the audit trail and are available in updated reports, ensuring thorough oversight. Select 6.21.0 Timekeeping updates to learn more!

💡Equipment scheduling improvements

We’re excited to announce improved equipment visibility and management across multiple routes within Aspire. You can mark shared equipment assets as schedulable with the new Available for Scheduling field and manage equipment through the new Equipment Scheduling Board. Additionally, we’ve reorganized the Equipment Details screen, providing integrated navigation between schedule boards and enhanced operational efficiency, including scheduling for repairs and daily equipment use logs. For more information, see 6.21.0 Equipment scheduling enhancements.

PropertyIntel integration enhancements

We’ve enhanced the PropertyIntel integration in Aspire, offering additional launch points directly from the Opportunities and Estimates screens. This update allows users to easily access PropertyIntel for detailed work order information, improving navigation and overall workflow efficiency. The integration now leverages the Partner API to provide a more robust data exchange between Aspire and PropertyIntel. Select PropertyIntel to learn more!

Device security enhancements

Aspire now requires a CAPTCHA verification during the initial login and after two failed sign-in attempts to enhance security. Additionally, system administrators can configure a rolling expiration interval (1-30 days) for inactive devices. This feature ensures that user sessions are extended with each login, but devices not used within the specified interval will require re-authentication with email and password. For more information, see 6.21.0 Device security enhancements.

Kit-level complexity factors in estimates

Our latest update to the estimate screen for contract and work order estimates introduces kit-level complexity factors. You can now adjust complexity factors independently for all kits and labor items from the service level, or independently for services and individual kits, providing more granular control over property-specific adjustments. This update helps maintain production factors at the item catalog level while avoiding manual kit-level adjustments. Select Work Order Estimating to learn more about estimates.

WIP report updates

The Construction Work in Progress (WIP) Adjustment now includes the ability to set an effective date for cost adjustments, offering you more control over when changes impact project costs. The projected cost-to-complete field has been added to the Work in Progress (Work Orders) report, and an audit report for the Construction WIP Adjustment tracks changes. These updates allow for future budgeting adjustments while ensuring all changes are reflected in the system following the daily overnight update.

Dynamic Forecasting tool improvements

We’ve introduced several enhancements to the dynamic forecasting tool, addressing user feedback from the previous release. The tool now allows you to display Branch and Division, improving data accessibility. These updates offer more flexibility and precision in managing forecasts. For more information, see Dynamic Forecasting Screen.

Introducing Eddy AI: Enhanced search capabilities in the Aspire User Guide

We’re excited to unveil Eddy AI, our User Guide’s latest tool designed to refine your search experience. Eddy AI now provides more contextual answers by indexing our User Guide content, making it easier to find relevant information quickly. Simply select the Ask Eddy AI button on the search bar or home page, type your query, and receive tailored responses directly from our existing documentation. This enhancement optimizes how you interact with the Aspire User Guide, ensuring more efficient and accurate information retrieval.

💡CRM Enhancements

Click 6.21.0 CRM Enhancements to view this release's recent customer relationship management updates.

If you encounter Aspire product issues, please contact the AspireCare support team by submitting an AspireCare ticket. For more information, see Guidelines for Submitting an AspireCare Ticket in the Aspire Knowledge Base.

Bug Fixes

API Updates 

💡- denotes new and improved functionality implemented in response to client portal feedback.