Work Ticket Screen

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The Work Ticket screen displays all assigned routes for that day. You can expand routes to view work tickets or select different dates. You can also export a daily summary of routes, tickets, and time and materials.

The following fields show in expanded routes:

FieldDescription
Add itemAdd items required for the work ticket.
Start date and timeWhen you start working on a service. The portal will use this to calculate your total hours.
End date and timeWhen you stop working on a service. The portal will use this to calculate your total hours. 
Hours

The total time it took to complete a service. These values are automatically calculated based on start and end time.


Visit notes View, edit, and add new visit notes for a work ticket.


The following fields may display depending on how your partner configures the portal.

FieldDescription
Add serviceAdd a service to a route or work ticket.
PartialYou can specify a partial occurrence percentage that indicates how much of the expected effort/time was required per service work ticket. 

Note: You will receive a Workday summary email for all items submitted. This email includes an Excel export with the routes, work tickets, and time and materials for that day.