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Reporting Time and Materials in the Field

  • Published on Nov 13, 2026
  • 4 minute(s) read
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Overview

During a storm, crew leaders and subcontractors use Aspire Mobile to record the time and materials for each snow job. Accurate time and materials drive what your customers are billed and what your subcontractors are paid, so record them as the work happens.

This article covers the snow-specific parts of a storm shift: turning on Snow Mode, finding the work, starting time, adding salt and other materials, and finishing each job.

Things to know

  • Snow Mode shows only snow work. While it's on, you see routes and services in the Snow division and catalog items whose category contains "snow."

  • Snow Mode stays on until you turn it off, even after you log out.

  • How you find work depends on how your office dispatches the storm. Scheduled tickets show on your Daily Plan. Route properties show on the Unscheduled tab, where you pull the service you're performing.

  • You can't pull unscheduled work while you're offline. Connect before you pull the next property.

  • Seasonal snow tickets stay open all season. When you finish a visit and tap that the work is complete, Aspire records the visit but keeps the ticket open for the next storm.

  • An overage T&M service linked to a seasonal contract stays hidden until the contract's visit limit is reached or its end date passes. If the office schedules it sooner, it shows on your schedule.

  • Subcontractors only see services that have an auto expense set up for their company.

Requirements

  • A system administrator must turn on Enable Snow Mode in the Mobile section of the Application tab, in Administration > Configuration.

  • To pull work for a property that isn't on your route, your route needs Show New Ticket Button in Aspire Mobile turned on.

  • To log equipment time, your route needs Allow Equipment Time Reporting turned on.

  • To enter a partial occurrence, your office must turn on Enable Partial Occurrence to be Specified From Aspire Mobile, and your user role needs the Partial Occurrence mobile permission.

  • Subcontractors need access to Aspire Mobile. To pull unscheduled work, subcontractors also need Enable Sub tickets to be created from Aspire Mobile turned on. For more information, visit Setting Up Snow Subcontractors.

Steps

Turn on Snow Mode

  1. Tap the three-line icon to open the menu.

  2. Tap Settings.

  3. Turn on Snow Mode.

If you don't see the toggle, contact your office. For more information, visit Turning On Snow Mode.

Clock in and find the work

  1. Clock in yourself and your crew.

  2. Find the job for the property you're at:    

    • Scheduled ticket: Tap it on the Daily Plan or Ticket Schedule screen.

    • Route property: Pull the service from the Unscheduled tab, as described in the following steps.

To pull a service for a route property:

  1. Tap Tickets.

  2. Tap the Unscheduled tab.

    Aspire Mobile Unscheduled tab in Snow Mode listing the properties on a snow route.

  3. Tap the property.

  4. Tap the service you're performing.

  5. Tap Create.

Keep the app open while the ticket uploads.

Tip: For range billing, pull the lowest depth range unless your office tells you otherwise. The office swaps tickets to the right depth after the storm.

Start time on the job

  1. On the ticket, tap Start/Stop Work.

  2. If your crew uses billable equipment, tap the equipment field.

  3. Tap the equipment.

  4. Tap Start All.

Start All starts time for your whole crew at once.

Check the ticket's Snow Notes for site instructions. On a ticket you pulled, Snow Notes appear after you start time.

Tip: You can't see a property's Snow Notes without pulling a ticket, and a pulled ticket stays on your schedule. To review notes before a storm, ask your office for a printed Route Snow Planner report for your route. It lists each property on the route with its Snow Notes.

Note: Subcontractors set up to report crew size are asked how many people are on their crew when they clock in. Aspire records time for that many crew members.

Add salt and other materials

Add materials while time is running on the ticket.

  1. On the ticket, tap Materials.

  2. Find the material, such as rock salt.

  3. In Today, enter the quantity you used.

Aspire Mobile Materials screen with a quantity of rock salt entered in the Today field.

To add a material that isn't on the list:

  1. Tap Add Item.

  2. Search for the material, or tap it in the list.

  3. Enter the quantity.

  4. Tap Add Material.

Enter a partial occurrence

If you could only finish part of a Per Service job, such as a lot full of cars, enter how much you finished.

  1. On the ticket, tap Partial Occurrence.

  2. Enter the percentage of the job you finished, such as "50".

  3. Tap Save.

The percentage is guidance for your office. It doesn't change the price until the office sets it on the ticket.

Stop time and finish the job

  1. On the ticket, tap Start/Stop Work.

  2. Tap Stop All.

  3. When asked if the work is complete, tap Yes or No.

  4. Fill out the complete form if one appears.

Tap Yes when you're done at the property for this storm. Tap No if you're coming back during the same storm.

What happens next

  • Per Service and T&M tickets you complete go to Pending Approval for the office to review if the service is marked Requires Approval. For more information, visit Reviewing Snow Work Tickets Pending Approval.

  • Seasonal tickets stay open. The office completes them at the end of the season.

  • Your time goes to Time Entry for the office to review. Employee time is approved for payroll, and subcontractors are paid through purchase receipts.

Troubleshooting

For help with common field problems, such as a missing Snow Mode toggle, missing snow materials, or not being able to pull work, visit Snow Troubleshooting.

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