Release Notes

SANDBOX

Honey Locust 6.26.0

💡Email content templates

You can now save time writing emails with Aspire’s new email content templates. Create your own template for Proposal Emails, Bulk emails, Invoice emails, and Site Audit emails. Choose the subject line, body, and formatting of each email template and select at the branch level.

Email content templates are located in the Applications List of Administration. Select Email Content Templates to view a list of your templates. You can create new ones, deactivate, reactivate, or delete them. See email content templates for more!

SMS marketing campaign support for Marketing Pro

You can now run SMS marketing campaigns in the Marketing Pro integration for Aspire, powered by ServiceTitan. This update lets you create, target, and send messages to opted-in contacts directly from Marketing Pro, using cleaner, more complete data from Aspire.

When syncing to Marketing Pro, Aspire now:

Formats mobile numbers to the standard international format: + [country code] [area code and subscriber number] for reliable SMS delivery. Invalid numbers are skipped.
Syncs contacts with a first and last name, even if no email address is provided.

In Aspire, marketing activity from SMS campaigns now appears as a new SMS activity type, so you can track outreach alongside other customer touchpoints.

For setup instructions, opt-in requirements, and best practices, see Key Workflows > Marketing Campaigns in the ServiceTitan Marketing Pro Knowledge Base.

Screen capture of the SMS activity screen, displaying an SMS record sent by Marketing Pro. — The new SMS activity screen, displaying an SMS record sent by Marketing Pro.

💡Scheduling improvements

You can now display routes for more than one Route Manager at a time. The board organizes routes into collapsible sections by manager, so it’s easier to see who owns what. This also makes it straightforward to drag visits between managers, just like you can in Property view. For more information on the Schedule Board, see the Schedule Board article.

Screen capture of the Route view of the Schedule Board, with multiple Routes selected and the Route manager expanded.

Scheduling assistant

Date filters now respect property availability, so you won’t accidentally book work on days the property isn’t open. At the same time, Aspire checks certifications and required skills to confirm the assigned crew is properly qualified before the visit is scheduled. For more information on the scheduling assistant, see the Scheduling Assistant article.

💡Side panel action enhancements

Our updates to Aspire’s advanced search screens are made to improve your workflow and access features with less clicks. Create new or open existing items in the Contacts, Property, and Work Ticket modules without the need to navigate inside each one.

💡NPS-driven enhancements

This release includes several improvements prioritized through Net Promoter Score (NPS) feedback. We value your input and are committed to continuously refining Aspire to better support your teams and workflows:

Google-powered autocomplete is now in place on Contact, Property, and Invoice screens in the U.S. and Canada. This reduces typos and speeds up data entry.

Screen capture of the new Google auto-populate address feature.

Google-powered autocomplete is in early access.
This feature isn’t generally available yet, but your teams can request access by contacting your Customer Success Manager (CSM).

Work Order and Contract Opportunity PDFs are no longer saved at the Property level. Each PDF now appears in a new Invoice Attachment column under the Email section on on Invoice screen. You can click the file name to preview the PDF and then download it directly. This makes it easier to locate invoices, protects sensitive information, and keeps records organized.

💡CRM enhancements

We've made several enhancements based on your feedback to improve customer relationships and essential business processes. Select 6.26.0 CRM Enhancements for more information.

6.23.2

Background processing and notification updates

Invoice batch generation in the Invoicing Assistant now runs as a background process to improve stability and support larger batches. Aspire notifies you when your batch generation is complete, so you don’t need to monitor progress manually and can continue to other tasks while the process runs.

This update also introduces the Notification Center, a dedicated hub for system alerts and background task updates. Unlike the Resource Center, which provides Aspire news, tutorials, and support resources, the Notification Center delivers real-time system notifications. To view notifications, select the bell icon in the top navigation bar in Aspire Cloud. For more information, see 6.23.2 Background Processing and Notification Updates.