Release Notes

Most Recent Enhancements - Yoshino Cherry 6.24.0

Property availability 

Schedule visits confidently within facility hours and bypass operational clashes. The new property availability feature empowers you to align scheduling objectives by specifying hours of availability for new and existing properties. Select property availability for more information.

Certification and skills 

This release contains several enhancements to improve certification management. They are designed to help you quickly make decisions given the specialized skills and certifications required for a job. Recertify and renew on time, and source the right crew for a job as soon as the service is added to an opportunity. Click Certification and Skills for more information. 

💡Flat rate pay for flexible compensation management

Aspire now supports flat rate pay, allowing you to compensate employees based on completed work instead of hours worked. This feature gives your business greater payroll flexibility by enabling fixed payments for tasks such as project completions, service calls, or other predefined work agreements.

Flat rate pay is integrated with Time Entry, so Aspire automatically applies the flat rate when eligible work is logged and prevents conflicts with hourly pay. System Administrators can configure eligibility based on branch policies or project type, depending on operational needs. These payments feed into standard payroll reports and export correctly to providers like Inova and QuickBooks, making it easier to support a mixed-compensation model. See Flat Rate Pay for more information!

Recurring scheduling improvements 

We've overhauled recurring schedule generation to reduce processing time and eliminate the bottlenecks that previously affected complex scheduling runs. Operations teams can now process 10 to 15 routes simultaneously without delays, even when those routes include multiple crews or overlapping visits. These changes directly impact high-volume environments, like snow removal or landscape maintenance, where time-sensitive scheduling is critical.

Improvements to weekly and day-of-the-week scheduling logic address prior issues where the system slowed down when generating frequent recurring visits. This is especially useful for contracts requiring multiple weekly visits, such as janitorial or health facility maintenance. The system now handles recurring logic more efficiently, without compromising date accuracy or job assignments. For more information on recurring scheduling, see the corresponding sections in the Scheduling and Dragging Work Tickets onto Scheduling Board articles.

💡New bulk import for employee contacts

You can now import employee contact records in bulk using a new import type under Administration > Application > Imports. This Employee Contact import is designed for high-volume scenarios like seasonal hiring or initial system setup. The template includes fields for pay rate, burden percentage, effective date, and PIN: everything Aspire needs to support scheduling, payroll, and time entry. Download the Excel file, fill it out, and review any validation feedback before completing the import. Once processed, the employee data is immediately available across the platform. See Import Screen for more information.

Submittals and Collaboration Portal workflow improvements

We've refined submittals management to give teams more control over their workload and better visibility into open items. You can now open and review unassigned submittals directly in Aspire, which helps project managers quickly identify pending items that need follow-up. 

In the Collaboration Portal, the system highlights submittals requiring action with a new status icon, reducing the chance that critical items slip through the cracks, and contractor names now appear in the submittal detail view, providing more context for clients or third-party stakeholders reviewing submissions. Aspire also sends automated email notifications whenever a submittal is approved or rejected, keeping everyone in the loop without manual follow-ups. Additionally, the submittal list now defaults to a reverse chronological sort, putting the newest submissions at the top and saving time when reviewing recent activity. To learn more about submittals, see 6.22.1 Submittals overview. To learn more about the portal, select Collaboration Portal. 

New email notifications (left) and the new Action needed icon in the Collaboration Portal (right)

💡Branch name updates for SMS and email notifications

Aspire has made it easier to customize SMS and email notifications by adding Branch Name into key messaging features. This gives you more control over your notifications, ensuring they’re always on-brand and easy for customers to identify. By including the Branch Name, you can create a more consistent experience across your communications, making it clear which branch is sending the message. For more information, see Branch name updates for SMS and email notifications in the 6.24.0 CRM Enhancements article.

Customer Portal 2.0 contact access

Aspire now supports inviting additional contacts to the Customer Portal 2.0. Once added, these contacts can view invoices, proposals, and scheduled visits, as well as submit or comment on service requests. This update gives clients broader visibility and makes it easier for teams to direct routine inquiries to the portal instead of handling them manually. For more information on the portal, see Customer Portal 2.0.

💡CRM enhancements

We've made several enhancements based on your feedback to improve customer relationships and essential business processes. Select 6.24.0 CRM Enhancements for more information. 

Aspire Mobile Updates 

API Updates 

Resolved Issues

💡- denotes new and improved functionality implemented in response to client portal feedback.

If you encounter Aspire product issues, please contact the AspireCare support team by submitting an AspireCare ticket. For more information, see Guidelines for Submitting an AspireCare Ticket in the Aspire Knowledge Base.